Officer - Human Resource (FTC) - Engagement, Training & Recruitment

TM International Logistics; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

TM International Logistics in Kolkata is seeking an Officer Employee Engagement, Learning & Recruitment to drive engagement initiatives, training administration, recruitment coordination, and off-roll workforce management.

The role requires strong communication, coordination, documentation, and stakeholder management to ensure timely execution of programmes and recruitment activities, with 2–5 years of HR experience preferred.

Qualifications

• Graduate or postgraduate qualification in Human Resources, Management, Business Administration, Commerce, or a related field.
• MBA or postgraduate qualification in HR will be preferred.
• 2 to 5 years of relevant experience in employee engagement, training coordination, recruitment, off-roll workforce management, HR operations, or HR MIS.

Responsibilities

• Support employee engagement initiatives and annual engagement calendar.
• Coordinate training nominations, schedules, venues, and trainer coordination.
• Assist in sourcing resumes, job descriptions, and interview coordination.
• Maintain off-roll workforce records, attendance, and invoicing reconciliation.
• Raise service requests and coordinate with procurement, finance, and vendors.
• Prepare MIS for engagement, training, recruitment, and workforce data.
• Provide regular status updates and ensure timely closure of actions.

Skills

Employee engagement

Training coordination

Recruitment

Vendor management

MS Excel

PowerPoint

HR reporting

Documentation

Stakeholder management

Event coordination

Education

Graduate or Postgraduate in HR/Management

MBA in HR (preferred)

Tools

MS Excel

PowerPoint

HRIS/HR reporting tools

Job description

Role & responsibilities

The Officer Employee Engagement, Learning & Recruitment will support employee engagement initiatives, training administration, recruitment coordination, off-roll workforce management, HR service requests, vendor coordination, and related MIS.

The role requires strong communication, coordination, follow-up, documentation, and stakeholder management capabilities to ensure timely execution of employee-focused programmes and recruitment activities.

Key Responsibilities

1. Employee Engagement

• Support the preparation and execution of the annual employee engagement calendar.
• Coordinate employee engagement programmes, celebrations, communication forums, welfare activities, and recognition initiatives.
• Manage employee communication, participation, nominations, vendors, logistics, and activity documentation.
• Maintain participation records, feedback, photographs, expenses, and supporting documents.
• Prepare engagement MIS and track planned versus completed activities.
• Collate employee feedback and support the preparation of improvement actions.
• Coordinate with internal stakeholders and vendors for smooth execution of programmes.

2. Training Coordination

• Coordinate the annual training calendar and individual learning programmes.
• Manage training nominations, schedules, invitations, trainer coordination, venues, logistics, and employee communication.
• Liaise with internal trainers, external training partners, employees, and managers.
• Maintain programme-wise attendance, feedback, assessment, certification, training hours, and completion records.
• Prepare and update end-to-end training MIS.
• Track planned versus completed training programmes and participation levels.
• Maintain programme approvals, proposals, invoices, attendance records, feedback forms, and supporting documents.
• Support training-effectiveness measurement and management reporting.

3. Recruitment Support

• Support sourcing and creation of resume pools for critical, recurring, and difficult-to-fill positions.
• Organise resumes according to role, location, qualification, experience, and functional background.
• Assist in preparing, reviewing, and updating Job Descriptions.
• Post vacancies on approved job portals and recruitment channels.
• Conduct preliminary resume screening against approved job requirements.
• Coordinate interviews with candidates, hiring managers, HR, and panel members.
• Follow up with candidates regarding notice period, compensation, availability, documents, and joining status.
• Maintain candidate databases, recruitment trackers, interview records, and selection status.
• Prepare periodic recruitment MIS covering vacancies, pipeline, interviews, offers, and joining progress.

4. Off-Roll Workforce Coordination and Invoicing

• Maintain agency-wise records of off-roll and contractual employees.
• Coordinate with staffing agencies and internal stakeholders for attendance and manpower information.
• Verify attendance, approved rates, deployment details, and supporting documents against agency invoices.
• Identify and coordinate resolution of billing, attendance, rate, or manpower discrepancies.
• Track invoices, approvals, payment status, and pending actions.
• Coordinate off-roll joining, documentation, deployment, and separation formalities.
• Maintain accurate workforce and invoicing trackers.

5. Service Request and Vendor Coordination

• Raise Service Requests for training, recruitment, employee engagement, vendors, and other HR requirements.
• Ensure that Service Requests contain appropriate specifications, approvals, cost details, and supporting documents.
• Track Service Requests from initiation to approval and closure.
• Coordinate with Procurement, Commercial, Finance, Administration, and vendors.
• Maintain Service Request and vendor trackers and highlight delays.
• Support verification and processing of programme and vendor invoices.
• Maintain complete documentation for audits and internal reviews.

6. HR MIS and Documentation

• Prepare MIS reports covering employee engagement, training, recruitment, off-roll manpower, invoices, and Service Requests.
• Maintain accurate activity trackers, programme records, candidate databases, and vendor documentation.
• Prepare management presentations and status updates.
• Ensure accuracy, confidentiality, and timely availability of information.
• Provide relevant data to the HR Operations and Payroll role for consolidated HR reporting.

7. Stakeholder Coordination

• Coordinate with employees, hiring managers, interview panels, HR colleagues, training partners, staffing agencies, job portals, and vendors.
• Follow up for nominations, feedback, interview evaluations, approvals, invoices, and closures.
• Provide regular status updates to relevant stakeholders.
• Escalate delays, discrepancies, or unresolved matters to the reporting manager.
• Deliver a professional and positive candidate and employee experience.

Preferred candidate profile

Qualification and Experience

• Graduate or postgraduate qualification in Human Resources, Management, Business Administration, Commerce, or a related field.
• MBA or postgraduate qualification in HR will be preferred.
• 2 to 5 years of relevant experience in employee engagement, training coordination, recruitment, off-roll workforce management, HR operations, or HR MIS.
• Experience in a corporate, logistics, manufacturing, infrastructure, or service-sector organisation will be an advantage.

Key Skills

• Employee engagement
• Training coordination and training MIS
• Recruitment sourcing and interview coordination
• Job Description preparation
• Candidate and resume database management
• Off-roll workforce coordination
• Vendor and invoice management
• Service Request management
• MS Excel, PowerPoint, and HR reporting
• Communication and stakeholder management
• Event coordination and execution

Key Performance Indicators

• Completion of engagement activities as per the approved calendar.
• Employee participation and timely closure of engagement activities.
• Timely execution of training programmes.
• Accuracy and completeness of training MIS and documentation.
• Availability and relevance of resume pools for critical positions.
• Timely interview coordination and recruitment tracker updates.
• Accuracy and timely processing of off-roll invoices.
• Timely raising and closure of Service Requests.
• Quality of candidate, employee, vendor, and stakeholder coordination.
• Accuracy and timeliness of engagement, training, recruitment, and workforce reports.