Human Resource Business Partner (HRBP)

Prohuman Technology; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Prohuman Technology in Bengaluru (India) is seeking an HR & Operations Business Partner to drive employee engagement, HR operations, payroll coordination, and client-facing HR support. The role involves handling onboarding, attendance, records, and collaboration with accounts and CFO as needed.

The ideal candidate will have strong communication, relationship management, and process-oriented skills, with experience in payroll coordination and stakeholder management.

Qualifications

• Bachelor's or Master's degree in HR, Business Administration, or a related field.
• 5-10 years of experience in Human Resources, Employee Relations, HR Operations, or a similar role.

Responsibilities

• Build and maintain healthy relationships with all employees through regular interactions.
• Visit the office at least twice a week to meet employees and strengthen engagement.
• Address employee queries and coordinate with the concerned departments for timely resolution.
• Conduct regular employee connect sessions and ensure a positive work environment.
• Meet newly joined employees and periodically interact with existing employees.
• Lead employee engagement initiatives and internal cultural activities with support from the team.
• Plan and coordinate events such as Fun Fridays, festive celebrations, employee gifting, greetings, and other engagement programs.
• Coordinate onboarding formalities for new employees and issue offer letters.

Skills

Communication

Interpersonal skills

Organization

Time management

Problem solving

Ownership

Detail orientation

Client servicing

Education

Bachelor's or Master's degree in Human Resources or Business Administration

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Description

HR & Operations Business Partner

Reporting To:Operation Head

Key Responsibilities

Employee Engagement & HR Operations

• Build and maintain healthy relationships with all employees through regular interactions.
• Visit the office at least twice a week (or as required) to meet employees and strengthen engagement.
• Address employee queries and coordinate with the concerned departments for timely resolution.
• Conduct regular employee connect sessions and ensure a positive work environment.
• Meet newly joined employees and periodically interact with existing employees.
• Lead employee engagement initiatives, celebrations, and internal cultural activities with support from the team.
• Plan and coordinate events such as Fun Fridays, festive celebrations, employee gifting, greetings, and other engagement programs.

Attendance & Employee Records

• Ensure employees update their attendance before the monthly payroll cut-off.
• Follow up with employees for pending attendance, documents, and other HR requirements.
• Maintain employee records, HR documentation, and internal employee database.
• Monitor timelines for HR activities and ensure all tasks are completed on schedule.

Recruitment, Onboarding & Employee Lifecycle

• Coordinate and complete onboarding formalities for new employees.
• Prepare and issue Offer Letters and other employment-related documents.
• Prepare salary breakups and maintain compensation records.
• Initiate and coordinate employee appraisal processes.
• Support employees throughout their employment lifecycle.

Payroll & Accounts Coordination

• Coordinate closely with the Accounts team regarding payroll processing.
• Verify payroll before salary release to ensure accuracy.
• Share monthly payslips with employees.
• Coordinate reimbursement processing wherever applicable.
• Manage employee group insurance and related documentation.
• Conduct short daily coordination meetings (approximately 1520 minutes) with the Accounts team to review ongoing work and priorities.

Client Coordination & Finance Support

• Serve as the primary HR point of contact for client finance and HR-related communications.
• Monitor client emails and respond or coordinate timely resolutions.
• Follow up with clients regarding invoices, payment approvals, and pending finance-related queries.
• Coordinate with the Accounts team to provide all information required for invoicing, payroll, and client documentation.
• Ensure client queries are resolved within committed timelines.
• Escalate critical issues to the CFO whenever required.

Administration & Coordination

• Maintain regular coordination with internal stakeholders and management.
• Visit the office whenever business requirements demand.
• Meet company leaders, shareholders, and senior management during office visits whenever required.
• Ensure assigned tasks are completed within deadlines while maintaining high quality and professionalism.

Employer Branding & Additional Responsibilities

• Support the company's employer branding initiatives.
• Occasionally manage or coordinate social media activities, including LinkedIn updates and employee branding initiatives.
• Assist in any additional HR, administration, or operational responsibilities assigned by the CFO.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management abilities.
• Good follow-up and coordination skills.
• Strong organizational and time management skills.
• Ability to manage multiple tasks simultaneously.
• High level of accountability and ownership.
• Problem-solving mindset with attention to detail.
• Professional approach while dealing with employees and clients.
• Proficiency in Microsoft Excel, Word, Outlook, and HR documentation.

Preferred Qualifications

• Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
• 510 years of experience in Human Resources, Employee Relations, HR Operations, or a similar role.
• Experience in staffing, recruitment, payroll coordination, or client servicing will be an added advantage.

Key Performance Indicators (KPIs)

• Employee engagement and satisfaction.
• Timely resolution of employee and client queries.
• Accuracy of payroll verification.
• Timely completion of onboarding and appraisal processes.
• Timely attendance compliance.
• Invoice follow-up and coordination effectiveness.
• Timely execution of employee engagement activities.
• Compliance with assigned timelines and reporting requirements.