Officer, Customer Service Officer, Consumer Banking Group

DBS; Coimbatore District; In loco; INR 300.000 - 500.000; Tempo pieno

Descrizione del lavoro

DBS Bank in Vadavalli, Coimbatore invites applications for an Officer, Customer Service Officer in the Consumer Banking Group. The role focuses on handling customer service requests, processing transactions and ensuring compliance with bank policies and regulations.

We seek 2–4 years of banking experience, a graduate in Banking or Commerce, excellent communication, and strong relationship-building skills. The position offers stability, a dynamic work environment, and opportunities for growth.

Competenze

• 2-4 years Banking Experience
• Graduate preferably Banking/Commerce
• Excellent interpersonal and communication skills
• Ability to build strong relationships with clients
• Responsible and able to meet deadlines
• Knowledge about internal/external regulations
• Good Computer Knowledge

Mansioni

• Process cash transactions, transfer transactions and clearing of instruments
• Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
• Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
• Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
• Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Conoscenze

Excellent interpersonal and

Formazione

Graduate preferably Banking/Commerce

Descrizione del lavoro

## Officer, Customer Service Officer, Consumer Banking GroupApply: Vadavalli, Coimbatore: Full time: Posted Today: End Date: October 28, 2026 (19 days left to apply): WD89471**Business Function**As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.**Responsibilities*** Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions* Process cash transactions, transfer transactions and clearing of instruments* Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits* Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard* Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.* Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities**Requirements*** 2-4 years Banking Experience* Graduate preferably Banking/Commerce* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.* Good Computer Knowledge**Apply Now*** We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.**Location:**Vadavalli, Coimbatore**Job:**Operations**Schedule:**Regular**Employee Status:**Full time