Office Executive - Calling

Rarr Technologies; Faridabad District; On-site; INR 180,000 - 300,000; Full time

Job summary

Rarr Technologies in India seeks a customer support executive to handle outbound calls, follow up with customers, and coordinate with internal teams. You will manage inquiries across phone, email, and WhatsApp, maintain records, and prepare daily reports.

Strong Hindi and English communication are essential, along with basic computer skills and MS Excel/Word knowledge. You will support quotations, orders, and related tasks, ensuring timely completion and accurate documentation in a dynamic

Qualifications

• Good Hindi and English communication skills.
• Confident and polite while speaking with customers.
• Basic computer knowledge.
• Basic knowledge of MS Excel and MS Word.
• Good follow-up and coordination skills.
• Positive attitude and willingness to learn.
• Ability to work responsibly and complete assigned tasks on time.

Responsibilities

• Make outbound calls to customers for follow-up and coordination.
• Handle incoming customer calls and respond to basic queries.
• Follow up with customers regarding requirements, quotations, orders, and pending matters.
• Maintain customer details and update calling/follow-up records.
• Communicate with customers through phone, email, and WhatsApp.
• Prepare daily calling and follow-up reports.
• Coordinate with internal departments for customer-related requirements.
• Assist in preparing Excel sheets, reports, quotations, and other documents.
• Maintain proper office records and documentation.
• Perform general office coordination and administrative activities as assigned.

Skills

Hindi

English communication

MS Excel

MS Word

Follow-up skills

Coordination

Time management

Tools

MS Excel

MS Word

Job description

Key Responsibilities

• Make outbound calls to customers for follow-up and coordination.


• Handle incoming customer calls and respond to basic queries.


• Follow up with customers regarding requirements, quotations, orders, and pending matters.


• Maintain customer details and update calling/follow-up records.


• Communicate with customers through phone, email, and WhatsApp.


• Prepare daily calling and follow-up reports.


• Coordinate with internal departments for customer-related requirements.


• Assist in preparing Excel sheets, reports, quotations, and other documents.


• Maintain proper office records and documentation.


• Perform general office coordination and administrative activities as assigned.

Skills Required

• Good Hindi and English communication skills.


• Confident and polite while speaking with customers.


• Basic computer knowledge.


• Basic knowledge of MS Excel and MS Word.


• Good follow-up and coordination skills.


• Positive attitude and willingness to learn.


• Ability to work responsibly and complete assigned tasks on time.