Office Executive

Synergy Infoware Inc; Lucknow; On-site; INR 250,000 - 400,000; Full time

Job summary

Synergy Infoware Inc. is seeking an Office Executive to support day-to-day administrative, operational, documentation, and coordination activities at its Lucknow office.

You will maintain records, prepare reports, handle data in Excel and CRM, and coordinate with internal teams to ensure smooth back-office operations while upholding confidentiality. Freshers may apply; however, experience in data entry, reporting, and customer coordination is preferred.

Qualifications

• Graduate in any discipline.
• Strong written and verbal communication.

Responsibilities

• Manage daily back-office operations and admin activities.
• Maintain and update customer, sales, order, and company records.
• Enter, verify and maintain data in Excel, CRM and other systems.
• Prepare daily, weekly and monthly reports as required by management.
• Coordinate with sales, operations, accounts and support teams.
• Follow up on orders, quotations, deliveries, payments and customer requirements.
• Handle emails, documents, invoices and other official correspondence.
• Maintain filing and documentation of company records.
• Assist sales with lead records, customer databases and sales reports.
• Monitor and update lead status and follow-up information.
• Coordinate with customers and internal departments to resolve routine queries.
• Ensure timely completion of tasks and maintain accurate records.
• Support management with data preparation, analysis and reporting.

Skills

Communication skills

Time management

Attention to detail

Multitasking

Education

Graduation

Tools

MS Excel

MS Word

Email

CRM

Job description

Office Executive

Job Summary

We are looking for a Office Executive to support day-to-day administrative, operational, documentation, and coordination activities. The candidate will be responsible for maintaining records, preparing reports, handling data, coordinating with internal teams, and ensuring smooth back-office operations.

Key Responsibilities

• Manage daily back-office operations and administrative activities.
• Maintain and update customer, sales, order, and company records.
• Enter, verify, and maintain data accurately in Excel, CRM, and other systems.
• Prepare daily, weekly, and monthly reports as required by management.
• Coordinate with sales, operations, accounts, and support teams.
• Follow up on orders, quotations, deliveries, payments, and customer requirements.
• Handle emails, documents, invoices, quotations, and other official correspondence.
• Maintain proper filing and documentation of company records.
• Assist the sales team with lead records, customer databases, and sales reports.
• Monitor and update lead status and follow-up information.
• Coordinate with customers and internal departments to resolve routine queries.
• Ensure timely completion of assigned tasks and maintain accurate records.
• Support management with data preparation, analysis, and reporting.
• Maintain confidentiality of company and customer information.
• Perform other administrative and operational duties as assigned by management.

Requirements

• Graduate in any discipline.
• Good knowledge of MS Excel, MS Word, Email, and basic computer applications.
• Good written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle multiple tasks and meet deadlines.
• Basic knowledge of CRM/software will be an advantage.
• Freshers can apply; relevant back-office/administrative experience will be preferred.

Key Skills

Back Office Operations | Data Entry | MS Excel | MS Office | Documentation | Reporting | Email Communication | CRM | Customer Coordination | Administrative Support | Data Management | Follow-upRole & responsibilities