Trainee | Customer Support | Gurgaon

Wsne Consulting; New Delhi, Gurugram District; On-site; INR 210,000 - 350,000; Full time

Benefits offered by this job

Night shifts

Transport facility

Roster off

5 days working

Job summary

Wsne Consulting in New Delhi, India is seeking Customer Service Executives to engage with global clients and ensure a seamless customer experience.

You will handle calls, emails, and chats, explain products, manage follow-ups, resolve queries and build long-term relationships. Rotational/night shifts and 5-day weeks are part of the role.

Qualifications

• Undergrad/Graduate candidates can apply.
• Excellent verbal and written communication in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational/night shifts.
• Basic computer knowledge required.
• Excellent communication skills required.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Excellent verbal and written English

Communication skills

Interpersonal skills

Night shifts

Education

Undergrad/Graduate

Tools

Basic computer knowledge

Job description

Job description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities :

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements:

• Undergrad/Graduate both can apply
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge
• Excellent Communication Skills

Salary & Benefits:

• Salary upto 3.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.