Noc Transmission Engineer

GTPL Hathway Ltd.; Gandhinagar; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

GTPL Hathway Ltd. in Gandhinagar invites a Network Operations Engineer to manage trouble tickets, coordinate with field teams, monitor alarms on NMS systems, and ensure SLA compliance.

You will support enterprise service delivery and handle L2/L3 fault management across the ISP network. The role requires BE/B.Tech in Electronics & Communication, at least 3 years of experience, strong communication skills, and a readiness to work in 24x7 rotating shifts, with hands-on GPON, DWDM, and transport

Qualifikationen

• BE/B.Tech in Electronics and Communication or equivalent.
• 3+ years of experience in transport operations and network fault management.
• Experience with GPON, DWDM, and ECI transport equipment.
• Willingness to work in 24x7 rotating shifts.
• Strong interpersonal and communication skills.

Aufgaben

• Assign and manage trouble tickets to field operations.
• Coordinate with field manpower to ensure prompt fault resolution.
• Alarms monitoring and configuration on different NMS systems
• Coordinate with Client, NOC and other project stakeholders for service issue updates and resolution follow-ups.
• Oversee daily operational tasks related to enterprise service delivery along with Database Management
• Ensure all assigned work complies with defined service level agreements (SLAs).
• Provide support in troubleshooting and escalation of network faults
• NOC shift engineer
• Experience in Transport Operations, GPON & DWDM Network Operations.
• Operation & Maintenance Optics Network, ECI Transport Equipment Maintenance
• Primary L2 fault management skill for L2 and L3 Layer device (Switch, Router, Firewall)
• Operations and troubleshooting of large-scale last mile ISP networks.
• Coordination with technical and field teams for issue resolution.

Kenntnisse

L2 fault management

L3 fault management

NOC coordination

Alarms monitoring

Field operations coordination

Strong communication

Ausbildung

BE/B.Tech in Electronics and Communication

Tools

GPON

DWDM

ECI Transport Equipment

Jobbeschreibung

Role & responsibilities

Key Responsibilities:

Assign and manage trouble tickets to field operations.

Coordinate with field manpower to ensure prompt fault resolution.

Alarms monitoring and configuration on different NMS systems

Co-ordinate with Client ,NOC and other project stakeholders for service issue updates and resolution follow-ups.

Oversee daily operational tasks related to enterprise service delivery along with Database Management

Ensure all assigned work complies with defined service level agreements (SLAs).

Provide support in troubleshooting and escalation of network faults

NOC shift engineer

Experience in Transport Operations, GPON & DWDM Network Operations.

Operation & Maintenance Optics Network, ECI Transport Equipment Maintenance

Primary L2 fault management skill for L2 and L3 Layer device (Switch, Router, Firewall)

Operations and troubleshooting of large-scale last mile ISP networks.

Coordination with technical and field teams for issue resolution.

Preferred candidate profile

**Education:** BE/B.Tech in Electronics and Communication or equivalent.

**Experience:** Minimum 3 years of experience with the below skills in :

Strong interpersonal , communication and presentation skills.

Candidate should be ready to work into 24*7 Rotational shifts.