NOC Engineer

Atria Convergence Technologies (ACT); Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

ACT Fibernet in Chennai is seeking a NOC Engineer with 1–3 years of experience to join our technical operations. You will monitor uptime, upgrade network components, and troubleshoot complex issues across enterprise clients, while maintaining documentation and SOPs.

The role requires strong communication with customers and internal teams, and flexibility to work varying hours. We expect familiarity with OLT/ONT, GPON, FFTX networks and L2/L3 concepts, and CCNA/CCNP certifications are preferred.

Qualifications

• NOC or networking profile experience required.
• Strong knowledge of OLT, ONT, GPON, FFTX, and L2/L3 networking.
• Excellent enterprise customer handling and communication.
• CCNA/CCNP certifications preferred.
• MS Office knowledge mandatory.

Responsibilities

• Implement projects related to network maintenance, upgrade, scaling.
• Monitor network uptime, performance, security and redundancy.
• Install, configure and maintain switches, routers and servers.
• Test new features and document test cases and results.
• Resolve service problems for internal teams and customers.
• Simulate live network topology in lab and troubleshoot issues.
• Maintain applications with backups, high availability, security.
• Work flexibly to meet business needs.
• Update job knowledge through education and networking.
• Maintain SOPs for troubleshooting and resolution steps.
• Escalation management and interaction for enterprise customers.

Skills

NOC Support

Networking concepts

CCNA/CCNP

Customer handling

GPON

OLT/ONT

L2/L3 networking

Tools

MS Office

Job description

Dear Applicants,

Greetings from ACT Fibernet!!!!!

Job Role: NOC Engineer

Exp: 1-3 Years

Location: Chennai

Job Description:

• 1. Implement projects/assignments related to network maintenance, upgrade, scaling, etc.
• 2. Monitor network uptime and performance, security, redundancy
• 3. Install, configure and maintain switches, routers and servers.
• 4. Test new features and products, document test cases and results
• 5. Resolve service problems by providing the best solution to internal teams and customers.
• 6. Simulating live network topology in lab and troubleshooting issues
• 7. Maintain applications including regular backups, high availability, latest version and security
• 8. Flexible to work at any hours as per business requirements.
• 9. Updating job knowledge by participating in educational opportunities; maintaining personal networks.
• 10. Maintaining SOP for all troubleshooting and problem resolution steps
• 11. Enterprise customers escalations management and interaction for troubleshooting and handling of issues.

SKILLS & EXPERIENCE DESIRED:

• 1. NOC Support or networking related profile
• 2. Strong understanding of OLT, ONT, GPON, FFTX and L2 & L3 networking technologies.
• 3. Excellent (enterprise) customers handling and communication skills.
• 4. CCNA / CCNP certifications are preferable.
• 5. Knowledge on MS Office is mandatory