NOC Engineer (L1) | Airtel | Manesar, Haryana

Airtel; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

Airtel is seeking a NOC Engineer (L1) in Manesar, Haryana, to monitor telecom infrastructure, manage incidents, and ensure network availability in a 24×7 on-site role. The ideal candidate has 1 month to 3 years in a NOC or telecom setting, with basic TCP/IP, routing, switching, and MPLS/VPN/WAN understanding.

The role requires collaboration with field and core network teams, shift flexibility, and a willingness to work on-site. CCNA/CCNP certifications are a plus; compensation is competitive.

Qualifications

• Bachelor’s degree in engineering relevant to networking
• 1 month to 3 years of NOC/telecommunications experience
• Foundational TCP/IP, routing and switching knowledge
• Understanding of MPLS, VPNs and WAN concepts
• Working knowledge of optical/transport tech (Fiber, Ethernet, OTN, SDH, DWDM)
• Experience with network monitoring, troubleshooting and ticketing workflows
• Good verbal and written communication; able to work across shifts
• Willingness for 24×7 on-site work in Manesar, Haryana

Responsibilities

• Monitor real-time network performance, alarms, and infrastructure health.
• Triage incidents and manage lifecycle within 24×7 NOC.
• Troubleshoot Layer 2/3 routing and switching issues promptly.
• Maintain end-to-end incident tickets and CMDB accuracy.
• Support fiber, Ethernet, OTN, SDH, DWDM across multi-vendor links.
• Coordinate with field, transmission teams, and providers to restore services.
• Ensure adherence to SLAs, MTTR, and operational metrics.
• Maintain shift handover logs and incident reports.

Skills

TCP/IP networking

Routing & Switching

NOC operations

Communication skills

Education

Bachelor’s degree in Engineering (ECE/EEE/CSE/IT/Telecommunications/Networking)

Tools

Network monitoring tools

ITSM ticketing platforms

Job description

Position Summary

Airtel is actively seeking a skilled, motivated, and technical NOC Engineer (L1) with 1 month to 3 years of experience to join our network operations team in Manesar, Haryana on a full-time permanent on-site basis across 24×7 rotational shifts. In this critical network infrastructure role, you will be responsible for monitoring telecommunications infrastructure, handling incident ticketing, and ensuring uncompromised network availability. You will leverage your foundational background in TCP/IP, routing, switching, and carrier transmission technologies to deliver exceptional service reliability. This opportunity offers competitive compensation, structured technical mentorship, and exceptional career growth prospects within a premier global telecommunications enterprise.

Detailed Job Description

As a NOC Engineer (L1) supporting advanced telecommunications networks at Airtel in Manesar, Haryana, you will take full operational, tactical, and technical ownership of real-time network surveillance, alarm triage, and incident lifecycle management. Your day-to-day responsibilities include monitoring network performance metrics, executing initial troubleshooting for routing and switching anomalies, and managing trouble tickets across fiber, Ethernet, OTN, SDH, and DWDM transmission links. You will collaborate closely with field operations, engineering squads, and regional core network teams to resolve connectivity outages rapidly. Furthermore, you will manage application requirements, ensuring strict compliance with engineering degree requirements and shift readiness.

Key Responsibilities

• Monitor real-time network performance, alarms, and infrastructure health across carrier-grade transmission and routing equipment.
• Execute rigorous network surveillance, incident triage, and event correlation within a 24×7 Network Operations Center environment.
• Troubleshoot and resolve Layer 2/3 connectivity issues, routing anomalies, and switching faults promptly.
• Manage and maintain end-to-end incident ticketing lifecycles utilizing enterprise service management platforms.
• Support surveillance and fault isolation across multi-vendor optical and transport links (Fiber, Ethernet, OTN, SDH, DWDM).
• Coordinate seamlessly with field engineers, transmission teams, and upstream transit providers to restore services.
• Ensure strict adherence to high-availability service level agreements (SLAs), mean-time-to-repair (MTTR), and operational metrics.
• Maintain meticulous shift handover logs, incident reports, and network fault documentation.

Required Qualifications & Skills

• Bachelor’s degree in Engineering (B.E./B.Tech) in Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), Computer Science Engineering (CSE), Information Technology (IT), Telecommunications, or Networking.
• 1 month to 3 years of professional or intern experience in a Network Operations Center (NOC) or telecommunications environment.
• Basic practical knowledge of TCP/IP networking, routing, and switching fundamentals.
• Understanding of Multi-Protocol Label Switching (MPLS), Virtual Private Networks (VPN), and Wide Area Networks (WAN).
• Basic working knowledge of optical and transport technologies including Fiber, Ethernet, OTN, SDH, and DWDM.
• Proven proficiency in network monitoring tools, incident troubleshooting, and ticketing workflows.
• Excellent verbal and written communication skills for effective cross-shift collaboration.
• Mandatory willingness to work in 24×7 rotational shifts and legal work eligibility for on-site operations in Manesar, Haryana.

Nice-to-Have Skills

• Professional vendor certifications such as Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Prior professional working experience in tier-1 telecommunications service providers or managed service operations.
• Familiarity with network automation scripting (Python, Bash) for alert correlation and log parsing.
• Advanced understanding of optical transport management systems and carrier Ethernet standards.

Application Information

• Recruiter: Airtel Human Resources Division / Recruitment Partner
• Contact Name: Raju Baghel (Talent Acquisition / Network Professional)
• Email: `[e-mail]`
• Phone:
• Company Website: https://www.airtel.in
• Salary/Rate: ₹3 LPA (Market Competitive Telecom Package)
• Deadline: Open until filled (Urgent Manesar On-Site Opening)
• Notice Period: Immediate to 30 Days (Mention in Email)
• Contract Duration: Permanent / Full-Time On-Site (24×7 Rotational Shifts in Manesar, Haryana)

Recruitment Pro Tip

When applying for this NOC Engineer (L1) position at Airtel, ensure your email explicitly details your current CTC, notice period, and educational background, and highlights your CCNA/CCNP credentials if applicable.