Networking Engineer / L1 Support Engineer | Nivid Tele Services | Bangalore, India

Tech Junction Ltd; Bengaluru; On-site; INR 350,000 - 480,000; Full time

Job summary

Nivid Tele Services is seeking a proactive Networking Engineer / L1 Support Engineer to join its Bangalore IT and network operations team. This role targets early-career professionals eager to build expertise in network operations, infrastructure support, troubleshooting, and enterprise IT environments.

Responsibilities include monitoring, troubleshooting, vendor coordination, and documentation while gaining hands-on exposure to routing, switching, and network monitoring platforms in a

Qualifications

• Diploma or Bachelor's degree in Computer Science, Information Technology, Electronics, Networking, or a related field.
• 6 months to 1.5 years of experience in networking, technical support, or IT infrastructure operations.
• Strong understanding of IP addressing, subnetting, and VLAN concepts.
• Knowledge of network management and infrastructure support practices.
• Understanding of routing and switching fundamentals.
• Experience providing end-user support and helpdesk services.
• Basic exposure to network monitoring and alerting tools.
• Knowledge of Windows and/or Linux environments.
• Ability to troubleshoot and resolve technical issues effectively.
• Strong documentation and reporting skills.
• Excellent verbal and written communication abilities.
• Strong analytical and problem-solving mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Monitor and maintain network infrastructure to ensure optimal system availability and performance.
• Provide first-level technical support and troubleshoot networking and IT-related issues.
• Support network management activities including configuration reviews and basic administration.
• Perform routine infrastructure monitoring and health checks.
• Troubleshoot connectivity issues involving IP addressing, VLANs, routing, and switching.
• Coordinate with vendors, service providers, and internal teams for issue resolution.
• Assist with software installation, licensing, subscription management, and system updates.
• Support data backup, recovery, and preventive maintenance activities.
• Maintain incident logs, service records, and operational documentation.
• Generate reports related to service performance, asset management, and operational activities.
• Assist with billing verification and service tracking activities.
• Follow established IT policies, procedures, and security guidelines.
• Participate in network optimization and continuous improvement initiatives.

Skills

IP addressing

Subnetting

VLAN concepts

Network management

Routing & switching

End-user support

Documentation

Communication

Analytical thinking

Independent work

Education

Diploma or Bachelor's degree in CS/IT/Engineering

Job description

Job Title

Networking Engineer / L1 Support Engineer | Nivid Tele Services | Bangalore, India

Recruiting Company

Nivid Tele Services

Job Location

Bangalore, India

Job Type

Full-Time

Experience Required

6 Months to 1.5 Years

Hiring Priority

Immediate Hiring

Employment Level

Entry-Level / Junior Network Operations

Position Summary

Nivid Tele Services is seeking a proactive and technically driven Networking Engineer / L1 Support Engineer to join its growing IT and network operations team in Bangalore. This position is ideal for early-career professionals looking to build expertise in network operations, infrastructure support, troubleshooting, and enterprise IT environments while gaining hands-on exposure to real-world networking technologies.

Detailed Job Description

As a Networking Engineer / L1 Support Engineer, you will be responsible for monitoring, maintaining, and supporting network infrastructure and IT systems to ensure optimal performance and availability. You will provide first-level technical support, troubleshoot networking and system issues, coordinate with vendors and internal stakeholders, and assist in maintaining critical IT operations. The role offers valuable exposure to routing and switching technologies, network monitoring platforms, infrastructure management, and customer support processes. Successful candidates will work closely with senior engineers to resolve issues, implement preventive maintenance activities, and contribute to the smooth operation of business-critical services. This is an excellent opportunity to launch and grow a career in networking and infrastructure engineering.

Key Responsibilities

• Monitor and maintain network infrastructure to ensure optimal system availability and performance.
• Provide first-level technical support and troubleshoot networking and IT-related issues.
• Support network management activities including configuration reviews and basic administration.
• Perform routine infrastructure monitoring and health checks.
• Troubleshoot connectivity issues involving IP addressing, VLANs, routing, and switching.
• Coordinate with vendors, service providers, and internal teams for issue resolution.
• Assist with software installation, licensing, subscription management, and system updates.
• Support data backup, recovery, and preventive maintenance activities.
• Maintain incident logs, service records, and operational documentation.
• Generate reports related to service performance, asset management, and operational activities.
• Assist with billing verification and service tracking activities.
• Follow established IT policies, procedures, and security guidelines.
• Participate in network optimization and continuous improvement initiatives.

Required Qualifications & Skills

• Diploma or Bachelor's degree in Computer Science, Information Technology, Electronics, Networking, or a related field.
• 6 months to 1.5 years of experience in networking, technical support, or IT infrastructure operations.
• Strong understanding of IP addressing, subnetting, and VLAN concepts.
• Knowledge of network management and infrastructure support practices.
• Understanding of routing and switching fundamentals.
• Experience providing end-user support and helpdesk services.
• Basic exposure to network monitoring and alerting tools.
• Knowledge of Windows and/or Linux environments.
• Ability to troubleshoot and resolve technical issues effectively.
• Strong documentation and reporting skills.
• Excellent verbal and written communication abilities.
• Strong analytical and problem-solving mindset.
• Ability to work independently and as part of a team.

Nice-to-Have Skills

• Cisco Certified Network Associate (CCNA) certification or training.
• Exposure to enterprise network monitoring tools.
• Knowledge of firewall, VPN, and network security fundamentals.
• Basic scripting knowledge using PowerShell, Bash, or Python.
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Understanding of ITIL processes and service management practices.
• Experience with ticketing systems and incident management workflows.

Recruitment Pro Tip

For junior networking roles, employers value practical knowledge more than extensive experience. Strengthen your application by highlighting networking lab projects, CCNA training, troubleshooting examples, knowledge of IP addressing and VLANs, and any hands-on exposure to switches, routers, monitoring tools, or helpdesk environments. Demonstrating a solid understanding of networking fundamentals can significantly improve your chances of securing an interview.