Network Engineer-Support L1 trainee

Owasp10; Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

NEXAPP TECHNOLOGIES PRIVATE LIMITED in Maharashtra, India, is seeking a network support engineer trainee to maintain systems that enable customers to function and communicate daily. You will handle tasks from upgrading infrastructure to installing new systems, working across LAN/WAN, routing and security measures.

As a trainee, you will be involved in designing, installing, and maintaining IT resources, with responsibilities ranging from end-user support to implementing security tools and

Qualifications

• Good problem solving skills.
• Strong organisational and multitasking abilities.
• Ability to explain technical problems simply.
• Excellent teamwork and communication.
• Willingness to continually update knowledge.
• Understanding of employer’s systems.
• Knowledge of LAN/WAN, routing and switching.

Responsibilities

• Single point of contact for end users to receive network support.
• Install, diagnose, repair, maintain, and upgrade hardware and equipment.
• Diagnose and resolve networking problems to minimize downtime.
• Troubleshoot and collect logs; escalate to L2 when needed.
• Collaborate with teams to resolve issues.
• Implement and monitor security measures for networks.
• Manage LANs, WANs, VLANs and internet/intranet systems.
• Provide status reports to management and survey customer satisfaction.
• Support routing, switching, IP protocols, BGP, OSPF and load balancing.

Skills

Problem solving

Organising multitasking

Explain technical problems

Teamwork

Continuous learning

Systems understanding

LAN/WAN knowledge

Job description

FULL TIME|NEXAPP TECHNOLOGIES PRIVATE LIMITED|INDIA

Job Information

Work Experience

0-1 year

IT – Network

As Per Industry Standard

City

State/Province

Maharashtra

411037

Job Description

As a network support engineer trainee, you’ll be responsible for maintaining the systems that allow Customer to function and communicate, both internally and externally, on a daily basis.

Depending on your level of responsibility, tasks may include upgrading the company’s communications infrastructure or installing a new system.Specific projects will varydepending onthe sector and type of business you work for.

Regardless of the type of business, as a network support engineer Traineeyou’ll be responsible for designing, installing and maintaining the communications, file sharing and general IT resources used by the organisation

• Single point of contact for end user to receive support and maintenance for network system
• Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
• Diagnose and quickly resolve a wide range of networking problems to help minimize downtime
• Perform basic troubleshooting like log collection, capturing environmental challenges, troubleshooting the errors and escape to L2 if required.
• Working with respective teams towards resolution
• Implement and monitor security measures for the protection of computer systems, networks and information.
• Identify and implement technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
• Manage and support LANs, WANs, network segments, Internet, and intranet systems.
• Provide regular status reports to management and conduct occasional surveys of customer satisfaction
• Network support in -Routing, Switching, IP Protocol, VLAN, LAN, WAN , MPLS,ILL, Broadband, 2G, 3G/4G.technical & non-technical work ,active passive, BGP, OSPF, load balancing, Load Sharing within given network.
• Maintaining, supporting a local and wide-area network (LAN/WAN) that, includes planning, evaluation, configuration, acquisition, design, installation, maintenance, testing, and coordination.
• On a day to day basis you will be involved in supporting and troubleshooting network problems; coordinating with vendors/end customers for installation & network related enquiry/queries

Required Skills

• Good at problem solving
• Good at organising and multitasking
• Able to explain technical problems in a simple terms
• Work well with people
• A dedication to continually update knowledge
• A clear understanding of the employer’s particular systems
• In depth knowledge of the four network types (LAN, WAN, & Routing , Switching)

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