Network & System Administrator

CSM Technologies Limited; Raipur; Presencial; INR 335.000 - 670.000; Jornada completa

Descripción de la vacante

CSM Technologies Limited in Raipur is seeking a Systems Administrator to manage the IT infra at our call center. You will oversee server hosting, cloud operations on Azure, backups, and incident response.

The role requires hands-on experience with Linux/Windows servers, automation (Terraform, Ansible, ARM templates), and collaboration with external support teams. Knowledge of security, patches, and disaster recovery is essential. Experience in a BPO environment is a plus.

Formación

• Experience as System Administrator is required.
• Azure (IaaS, PaaS, SaaS) expertise.
• Linux and Windows Server experience.
• Backups, disaster recovery, and monitoring experience.
• Security, patching, and identity management knowledge.
• Experience coordinating with CSPs and external teams.

Responsabilidades

• Maintain and monitor IT infrastructure at the call center.
• Server hosting and cloud hosting management.
• Coordinate with CSPs and external technical support.
• Prepare and monitor SLS/SLA reports and service availability.
• Implement security, patch management, and disaster recovery.
• Troubleshoot and document issues; ensure smooth operations.

Conocimientos

System administration

Cloud operations

Troubleshooting

Documentation

Communication

Herramientas

Terraform

Ansible

ARM templates

Descripción del empleo

Maintain and monitor the IT infrastructure deployed at the call center.

Experience in system administration, IT infrastructure, server management, or cloud operations.

Hands-on experience in server and application hosting.

Should have experience in cloud platform such as Microsoft Azure.

Experience of Windows Server and Linux administration.

Knowledge of application hosting, server monitoring, backups, disaster recovery, and troubleshooting.

Understanding of cloud security, access management, firewalls, patch management, and vulnerability management.

Experience coordinating with CSPs and external technical support teams.

Ability to prepare SLS/SLA reports and monitor service availability and performance.

Strong troubleshooting, documentation, communication, and coordination skills.

Prepare and maintain Service Level Status (SLS) reports.

Candidate Profile

Proven experience as a System Administrator.

Strong expertise in Microsoft Azure (IaaS, PaaS, SaaS) and related services.

Hands-on experience in cloud migration and AD integration.

Proficiency in automation tools (Terraform, Ansible, ARM templates, etc.).

Should have experience in database like MySQL

Solid understanding of networking, encryption, identity management, and cloud security practices.

Familiarity with server hosting, application management, and mobile app deployment.

Strong problem-solving and troubleshooting skills.

Excellent communication and collaboration abilities.

Experience working in a call center, BPO, or IT-enabled services environment (preferred)

Experience in Linux and Windows server performance and security compliance