- 7 to 10+ years of experience in Application Deployment, System Administration, and Infrastructure Support.
- Minimum 2+ years of experience in handling Production Application Environments.
- Experience in managing enterprise applications in Windows and Linux environments.
Preferred Certifications :
- Red Hat Certified System Administrator (RHCSA/RHCE)
- ITIL Foundation Certification
- Azure DevOps or CI/CD related certifications (Preferred)
Roles and Responsibilities :
Application Deployment & Management :
- Deploy, configure, manage, and maintain enterprise applications in
- Production, UAT, and Development environments
- Handle application installation, upgrades, migrations, and patch deployments
- Monitor application availability, uptime, and performance
- Troubleshoot application-related issues and coordinate with development teams for resolution
- Ensure smooth application rollout with minimum downtime
Web Application & Server Administration :
- Manage IIS, NGINX, and Apache Web Servers
- Host and support applications built on:
- Java-based applications (Tomcat/WebLogic if applicable)
- Python applications (Flask/Django)
- Configure SSL certificates, virtual hosts, reverse proxy, and load balancing
- Optimize web and application server performance
- Deploy and manage Docker containers in Windows and Linux environments
- Support Azure cloud infrastructure including VMs, storage, networking, and monitoring
- Manage Azure Kubernetes Service (AKS) and containerized applications
- Support cloud migration and hybrid infrastructure deployment activities
- Manage Windows Server and Linux Server environments
- Perform server patching, security hardening, upgrades, and maintenance activities
- Ensure server health, availability, and performance optimization
- Handle storage, DNS, DHCP, and related infrastructure services
Monitoring, Backup & Maintenance
- Implement and maintain monitoring tools such as PRTG, Zabbix, Grafana, and Prometheus
- Monitor application logs, server health, and infrastructure alerts
- Manage backup operations and disaster recovery procedures
- Ensure SLA compliance and proactive issue resolution
Incident & Problem Management
- Handle L2/L3 troubleshooting for production application and infrastructure issues
- Perform Root Cause Analysis (RCA) for critical incidents
- Coordinate with network, security, and development teams during outages or deployment activities
- Maintain incident records and technical documentation
Automation & Documentation
- Automate deployment and maintenance tasks using PowerShell, Shell Scripting, or DevOps tools
- Create and maintain SOPs, deployment documents, and operational support CI/CD deployment pipelines and release management processes
Required Technical Skills :
Must Have Skills :
- IIS Web Server Management
- Application Deployment & Troubleshooting
- Docker Container Management
- Active Directory (AD DS, GPO Management)
- DNS, DHCP, SSL Certificate Management
- Monitoring, Backup, and Patch Management
- Incident Management & RCA Handling
Good to Have Skills :
- Windows Server Administration (2016/2019/2022)
- PowerShell & Shell Scripting
- DevOps Toolchain Knowledge
- Sophos Firewall or Enterprise Firewall Knowledge
- Infrastructure as Code (Terraform / ARM Templates)
- Cloud Security & System Hardening Practices
- Strong troubleshooting and analytical skills
- Experience in managing production environments
- Good communication and coordination skills
- Ability to work under pressure and handle critical incidents
- Understanding of ITIL processes and change management
- Team handling and coordination capability (preferred)