Network & Svcs Operation Associate

Accenture in India; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Accenture in India is seeking an Network & Services Operation Associate to support network billing operations and problem management. The role involves transforming back-office processes, handling invoices, and ensuring timely billing to reduce cost-to-serve.

The ideal candidate has 1–3 years of experience, can work under pressure, and is adaptable with proficiency in MS Excel. Graduation is required and the role may include rotational shifts as needed.

Qualifications

• Graduation is required with good analytical and numeric abilities.
• Familiarity with billing processes and problem management is preferred.
• Attention to detail and ability to meet deadlines are essential.

Responsibilities

• Assist in transforming back-office billing and network operations to improve experience and efficiency.
• Manage and process billing for network services, including invoices and payments tracking.
• Identify root causes of IT infrastructure-related issues and propose corrective actions.

Skills

MS Excel

Invoice Audit

Under pressure

Education

Any Graduation

Job description

Skill required:

Network Billing Operations - Problem Management

Designation:

Network & Svcs Operation Associate

Qualifications:

Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies. Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for?

• Ability to perform under pressure
• Ability to handle disputes
• Ability to meet deadlines
• Adaptable and flexible
• MS excel
• Invoice Audit
• Analysis Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts