Network Operations Center(NOC) Engineer

FUTURE COMMUNICATIONS; Indore District; On-site; INR 320,000 - 640,000; Full time

Job summary

Future Communications in Indore, Madhya Pradesh, India operates 24/7 support for messaging and networking services. The role focuses on maintaining network reliability, server environments, and log analysis to prevent outages.

You will troubleshoot, manage Windows/Linux/Kannel servers, generate SQL reports, and respond to incidents with strong multitasking in a rotating shift schedule.

Qualifications

• Basic networking knowledge with ability to troubleshoot common issues.
• Experience with console-based applications and monitoring.
• Experience administering Windows Server environments.
• Experience administering Linux/Kannel servers.
• Ability to generate SQL-based reports and perform data updates.
• Strong multitasking with open-case handling.
• Knowledge of HTTP and SMPP protocols used in messaging.
• Apply error-detection techniques to identify issues.
• Read and interpret application logs for troubleshooting.
• Able to work in a 24/7 rotating shifts environment.

Responsibilities

• Basic computer networking knowledge with the ability to troubleshoot common issues.
• Manage and monitor console-based applications to ensure uninterrupted operations.
• Manage Windows Server environments, services, and routine maintenance tasks.
• Administer, configure, and troubleshoot Kannel/Linux servers.
• Generate reports and perform accurate SQL-based data updates.
• Prioritize and handle multiple open cases efficiently with strong multitasking ability.
• Strong understanding of HTTP and SMPP protocols used in messaging applications.
• Apply error-detection techniques and algorithms to identify and resolve application issues.
• Read, analyze, and interpret application logs for troubleshooting and root-cause analysis.
• Work flexibly in a 24/7 operations environment (including rotational shifts).

Skills

Networking basics

Console monitoring

Windows Server admin

Linux server admin

SQL updates

Log analysis

HTTP/SMPP protocols

Troubleshooting

Error detection

Multitasking

Shift work

Job description

• Basic computer networking knowledge with the ability to troubleshoot common issues.
• Manage and monitor console-based applications to ensure uninterrupted operations.
• Manage Windows Server environments, services, and routine maintenance tasks.
• Administer, configure, and troubleshoot Kannel/Linux servers.
• Generate reports and perform accurate SQL-based data updates.
• Prioritize and handle multiple open cases efficiently with strong multitasking ability.
• Strong understanding of HTTP and SMPP protocols used in messaging applications.
• Apply error-detection techniques and algorithms to identify and resolve application issues.
• Read, analyze, and interpret application logs for troubleshooting and root-cause analysis.
• Work flexibly in a 24/7 operations environment (including rotational shifts).