Network Infrastructure Manager

KPG99 INC; Pune District; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

A banking technology company is seeking a Senior Real-Time Collaboration Engineer. The role involves managing and supporting real-time collaboration applications such as MS Teams, WebEx, and Zoom. The ideal candidate will have over 10 years of experience in a mission-critical environment, specifically in telephony and video integration. Strong technical skills and excellent communication abilities are essential. This is a contract position with an initial remote work arrangement before transitioning onsite in Pune.

Qualifications

• 10+ years of experience in a mission-critical environment.
• Experience with SIP protocols like H.323 and MGCP.
• Basic understanding of Windows and Linux OS administration.

Responsibilities

• Design, implement, and manage MS Teams deployment.
• Troubleshoot and support collaboration technologies.
• Ensure 100% system uptime during business hours.

Skills

Web collaboration support

Telephony experience

Audio and video integration

Excellent communication skills

Time management

Education

Bachelor’s degree in Technical or Engineering

Tools

Cisco CUCM

Microsoft Teams

WebEx

Zoom

Job description

Senior Real-Time Collaboration Engineer (Infrastructure)

Reports to: Director of Network Engineering and Unified Communications

Contract (1 Year Remote then Onsite in Pune)

Summary

Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video technologies.

Major Responsibilities

• Design, implement, manage, monitor, support and troubleshoot Mizuho’s MS Teams deployment including meetings and telephony.
• MS Teams Room and Board
• WebEx Room and Boards
• NEAT Videoconferencing Hardware
• 3rd Party Video Conferencing units
• Soft Clients (Web Clients)
• Integration with 3rd party real-time collaboration applications such as Cisco UCM, WebEx and Zoom
• Manage vendor relationships and create purchase orders for new equipment and services
• Liaise with business partner telecom operations on new and existing connectivity
• Strive to ensure that all systems achieve 100% uptime during and outside of business hours

Required Qualifications

• Bachelor’s degree in Technical or engineering, or computer science or equivalent experience.
• 10+ years of experience supporting web collaboration, telephony, audio, and video in a mission-critical environment.
• Experience with SIP audio/video integration with other 3rd Party SIP applications.
• Experience in MS Teams Telephony and Meeting, WebEx Meetings and Zoom meetings.
• Experience with P2P and multi-point video conferencing
• Experience with industry standard real-time collaboration protocols – SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+
• Understanding of real-time application concepts such as PBX’es, dial plans, VoIP, QoS.
• Ability to work in a fast-paced environment supporting real-time market data and trading.
• Certification and/or training with vendor-neutral or vendor-specific focus.
• Basic understanding of operating system administration (Windows and Linux).
• Basic scripting and automation.
• The ability to solve problems via standard and non-standard methods.
• Organized and methodical testing skills.
• Excellent written and oral communication skills
• Excellent time management and organizational skills.

Tagged Systems

• Hardware and Applications: Cisco routers and switches, Cisco CUCM, Cisco Telepresence and Video Units, WebEx, SIP Trunks, Cisco Expressway, Cisco Contact Center, Microsoft Teams, MS Teams, Zoom, NEAT videoconferencing

Seniority level

Mid-Senior level

Employment type

Contract

Industries

Banking, Investment Banking, and Information Services

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