Network Engineer

LitmusIT; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading technology firm in Mumbai is seeking an experienced networking specialist to monitor and support WAN and LAN operations across corporate offices and data centers. Candidates should have 3-5 years of experience in second line support, with strong knowledge of networking fundamentals and hands-on experience with Cisco and Palo Alto technologies. The role requires strong attention to detail and the ability to work in 24X7 rotational shifts. Excellent communication skills in English are essential.

Qualifications

• 3-5 years of experience in a second line networking support role.
• Strong academic credentials in Electronics or IT.
• Knowledge of routing protocols like EIGRP, OSPF, BGP.

Responsibilities

• Monitor and support WAN and LAN in Corporate Offices and Datacenter.
• Implement firewall policies and routine maintenance of network devices.
• Prepare and analyze WAN and internet bandwidth utilization reports.

Skills

Networking fundamentals

Attention to detail

Good English communication

Education

Bachelor’s Degree in Electronics and Telecommunications or equivalent

Tools

Cisco IOS

ServiceNow

Jira

Palo Alto Firewall

Job description

Responsibilities

• Monitor, Support and Administration of Morningstar’s Global WAN, Wired and Wireless LAN of Corporate Offices and Datacenter networks
• Routine implementation of Firewall ACL changes
• Routine implementation of URL filtering using Cisco Umbrella Cloud based application
• Responding to incidents and alerts escalated by Morningstar’s NOC or automated alerting
• Managing and maintaining the operational integrity of our systems
• Prepare and maintain standard operating procedure document
• Implementation of firewall policies on Cisco ASA, FTD and Palo Alto firewall
• Troubleshoot issues related to WAN and co-ordinate with SD-WAN vendor
• Routine maintenance of network devices – Router, Switches and Firewalls by following device lifecycle management
• Follow change, problem and incident management process
• Preparation and analysis of WAN and Internet link bandwidth utilization reports
• Routine WAN and internet link failover testing

Technical Skills and Requirements

• Bachelor’s Degree or Diploma in Electronics and Telecommunications, Computer Science or Information Technology or any equivalent field with strong academic credentials is required.
• At least 3-5 years of experience in a networking focused second line support role.
• Good English communication and presentation skills (written & verbal).
• An ability to demonstrate a focus on attention to detail and high-quality results.
• Knowledge of ServiceNow & Jira ticketing system
• Solid understanding of networking fundamentals and concepts.
• Experience on Cisco Catalyst & Data center switches, routers and firewalls, hands-on Cisco IOS and NX-OS network operating systems and knowledge on routing protocols like EIGRP, OSPF and BGP
• Hands on experience on PaloAlto Firewall and Panorama Firewall Management
• Cisco CCNA, CCNP or higher-level certification
• Candidate should be willing to work in 24X7 rotational shifts.

Advantageous

• CCNA or CCNP Wireless