The Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff.
General Accountabilities
- Anticipates potential problems associated with network infrastructure or service level trends.
- Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.
- Creating network architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configurations.
- Assisting business analysts in resolving reported customer issues.
- Creating and maintaining system documentation and infrastructure drawings.
- Review system logs assuring optimal performance.
- The incumbent may be asked to perform other duties as apparent or assigned.
- Engineering, configuration, installation, maintenance and upgrade the network, local area network (LAN), wide area network (WAN), Wireless LAN (WLAN), software-defined wide area network (SD-WAN), Security Solutions.
- Providing technical support to various customers and departments/users.
- Reviewing anomalies that are broad and potentially service impacting.
- Researching, evaluating and recommending hardware and software solutions.
- Acting as an escalation point for network related customer issues from Customer Service Center.
- Planning of implementation activities prior to the installation of network.
- Familiarity with networking tools (ping, trace, tracemon, NetMon, Wireshark, Solarwinds, etc.)
- Knowledge of WLAN Controllers (WLCs), Cisco ISE, IPsec VPNs, Cisco ASR and ISR routers, Cisco Catalyst and Nexus switches and Cisco SD-WAN.
- Proficiency in routing/switching: preferably BGP, EIGRP, OSPF, DMVPN, MPLS, VLANs, STP, VTP, IOS, IOS-XE and NX-OS.
- Proficiency in security/firewalls: Cisco ASA/Firepower/FMC/FTD, Palo Alto and Fortinet experience required; experience with and Sonicwall preferred.
- Strong understanding of server and network virtualization technologies, including ESX standard and distributed switches, ASA virtual contexts, VRFs, VPCs, and VDCs.
- Granular knowledge of TCP/IP, SNMP, Netflow, and network management.
- Implementing and supporting network security solutions in accordance with best practices and company policies.
Job Qualifications
Education
- Bachelor's degree preferred.
- ITSM foundation training required.
Experience
- 5+ years network engineering experience in large Enterprise environments or MSP
- MSP and consulting experience highly preferred.
- CCNP Enterprise Infrastructure (Routing & Switching) certification.
- CCNP Security certification preferred.
- Fortinet NSE 4 / Fortinet Certified Professional (FCP) certification preferred.
- Other professional level certification is a plus.
- Experience with Cisco routing and switching technologies is required; Nexus experience preferred.
- Experience with Cisco Anyconnect / Secure Client, Cisco Catalyst Center, DMVPN, Palo Alto Firewalls, MPLS, Solarwinds, Infoblox, Zscaler, Splunk, Cisco ISE, F5 Balancers is highly preferred.
- Cisco configuration and troubleshooting skills across multiple platforms including Cisco Wireless, Firewall ASA/FTD, FMC &CDO, Firepower, Routing and Switching (medium to expert level), Cisco ISE, Site to Site VPNs, Cisco SD-WAN is highly preferred.
Professional Skills
- Fluent English language skills required: verbal and written communication.
- Self-motivated and disciplined.
- Strong investigative and analysis skills.
- Strong technical and process design and implementation skills.
- Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
- Strong customer focused and ability to manage customer expectations.