NA Architecture & Automation Senior Program Manager

Rwindia; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Rwindia is seeking a Senior Program Manager (L5) based in Bengaluru, India. This role is critical for driving operational excellence and ensuring high-performance delivery within IT functions. You will lead technical teams across various areas including application architecture and development while focusing on strong stakeholder collaboration. Ideal candidates will have 12-17 years of experience in the software/IT industry, a proven track record in program management, and excellent interpersonal skills. Flexibility to work with North American time zones is required.

Qualifications

• 12–17 years of experience in the software/IT industry.
• Strong experience in program management and project delivery.
• Ability to manage global teams and work in a dynamic environment.

Responsibilities

• Lead and manage high-performing IT teams across application maintenance and infrastructure.
• Drive people management activities including goal setting and performance evaluation.
• Oversee end-to-end program delivery including budgeting and risk management.

Skills

Program management

Project delivery

Stakeholder management

Team leadership

Financial products knowledge

SDLC understanding

Excellent communication skills

Job description

Job Summary

The Senior Program Manager (L5) is responsible for driving operational excellence, strategic alignment, and high-performance delivery across IT functions. The role involves leading technical teams across application architecture, development, maintenance, release management, and automation while ensuring strong stakeholder collaboration and business alignment within a financial services environment.

Key Responsibilities

• Lead and manage high-performing IT teams across application maintenance, operations, and infrastructure.

• Drive people management activities including goal setting, performance evaluation, and development planning.

• Build strong stakeholder relationships across business and technology teams globally.

• Ensure seamless execution of projects across multiple regions with effective coordination.

• Oversee end-to-end program delivery including planning, resource allocation, budgeting, and risk management.

• Ensure quality through review of requirements, design, and technical documentation.

• Drive innovation, process improvement, and adoption of emerging technologies.

• Ensure governance, compliance, and adherence to security and regulatory standards.

• Promote a culture of accountability, ownership, diversity, and continuous improvement.

Required Skills & Experience

• 12–17 years of experience in software/IT industry.
• Strong experience in program management, project delivery, and team leadership.
• Expertise in stakeholder management and cross-functional collaboration.
• Knowledge of financial products and application ecosystems.
• Strong understanding of SDLC, release management, and IT operations.
• Experience in capacity planning, budgeting, and risk mitigation.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage global teams and work in a dynamic environment.

Preferred Qualifications

• Strategic mindset with strong ownership and customer-centric approach.

• Experience in automation (RPA) and emerging technologies.

• Strong influencing and relationship-building skills across global teams.

• Passion for innovation and continuous improvement.

Other Requirements

• Flexibility to work in North America time zones as required.

• Ability to adapt to changing priorities and organizational needs.