Lead Technical Program Manager

JPMorganChase; Karnataka; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

JPMorganChase in Bengaluru seeks a Lead Technical Program Manager to drive delivery of complex tech programs for Payments Technology. You will guide cross‑functional teams, own risk and governance, and partner with senior leadership to align technology initiatives with business goals.

Strong AI, cloud, and agile leadership experience are essential to excel in a fast‑paced, global environment. You will mentor teams, manage stakeholders, and craft executive updates while ensuring high quality

Qualifications

• 5+ years of experience leading complex technology programs in a large organization.
• Expertise validating AI-assisted plans and managing data sensitivity.
• Strong presentation skills to senior leadership and operating committees.
• Deep knowledge of AWS core services, microservices, load balancing, and DR patterns.
• Proven ability to decompose objectives into executable tasks and deliverables.
• Excellent stakeholder management and cross-functional collaboration capabilities.
• Hands-on experience with Jira for project tracking and MS Office for reporting.

Responsibilities

• Develops and executes comprehensive project plans, with technical requirements and timelines.
• Identifies and mitigates project risks, addressing roadblocks and optimizing plans.
• Collaborates with software development, QA, and business stakeholders to define scope.
• Evaluates technologies and vendor products for project implementation.
• Monitors progress, updates stakeholders, and ensures transparent communication.
• Uses AI capabilities to accelerate planning, RAID, and executive updates with governance.
• Promotes AI-assisted practices for program governance with human review.

Skills

Technical PM

Stakeholder mgmt

Agile methods

Cloud/AWS

Presentation skills

Tools

JIRA

MS Office

PowerPoint

Excel

Job description

JOB DESCRIPTION

Leverage your deep technical expertise and leadership to guide cutting‑edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Commercial & Investment Bank, Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision‑making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk‑management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develops and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects
• Identifies and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project outcomes
• Collaborates with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
• Utilizes technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
• Monitors project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive‑ready updates), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse‑first, AI‑assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI‑assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization. Expert level technical program management experience, leading and delivering complex technology projects and programs in fast‑paced, dynamic environments.
• Strong experience preparing and presenting project updates, risks, and recommendations to senior leadership and operating committees. Strong understanding of technical domains such as cloud architecture (AWS), resiliency and high availability patterns, and application development, with proven experience managing projects through the full lifecycle—including influencing decision makers and adapting to evolving business needs.
• High Level understanding of AWS Core Services, familiarity with concepts like microservices architecture, load balancing, auto‑scaling, and disaster recovery patterns, and defining and tracking SLIs, SLOs, and SLAs.
• Proven track record of applying analytical reasoning and advanced problem‑solving techniques to decompose business, technical, or operational objectives into actionable tasks and deliverables.
• Expert stakeholder management skills, demonstrated by building productive relationships, managing expectations, and driving alignment across cross‑functional teams.
• Deep knowledge of Agile methodologies (Scrum, Kanban, etc.), with hands‑on experience using tools such as JIRA for project tracking and delivery and expert MS Office skills, particularly in Powerpoint and Excel.
• High technical fluency with familiarity in current and emerging platforms, software tools, and technologies relevant to large‑scale enterprise environments.
• Proficiency in creating and delivering impactful presentations to senior leadership and technical teams, translating complex technical concepts into clear business value.

Preferred qualifications, capabilities, and skills

• Knowledge of frameworks like the AWS Well‑Architected Framework, high level understanding of Stability & Resiliency concepts
• Advanced stakeholder engagement skills, with the ability to understand diverse perspectives, facilitate productive discussions, and drive consensus among technical and business stakeholders
• Certification(s) in Agile, PMP, or related fields

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