Multiple BPO Openings-Freshers & Experienced

Jdkn Ananta Anugraha Foundation; Pune District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Cab facility

Full-time employment

Training and learning opportunities

Career growth opportunities

Competitive salary packages

Performance-based incentives

Job summary

Jdkn Ananta Anugraha Foundation is seeking a customer support representative to handle calls, resolve queries, and provide process-specific support from our Pune office. The role involves timely follow-ups on payments and maintaining accurate customer records, with rotational shifts and a target-driven environment.

Freshers and experienced candidates with good communication and basic computer skills are welcome. Immediate joining is preferred, and office-based work in Pune is required.

Qualifications

• Qualifications: 12th pass or graduate.
• Experience: Freshers and Experienced.
• Age: Up to 38 years.
• Good communication and customer-handling skills.
• Basic computer knowledge.
• Immediate joiners only.

Responsibilities

• Handle customer calls and resolve queries.
• Provide customer support for assigned process.
• Follow up on outstanding payments for collections.
• Maintain customer records and update information.
• Meet performance targets and quality standards.
• Work in rotational shifts as required.

Skills

Customer support

Communication skills

Computer basics

Office tools

Education

12th pass or graduate

Job description

Role & responsibilities:

• Handle customer Calls and resolve Queries.
• Provide Customer Support for assigned process.
• Follow up on outstanding payments for collections.
• Maintain customer records and update information.
• Meet performance targets and quality standards
• Work in rotational Shifts as required.

Preferred candidate profile :

• Qualification, 12th pass or Graduate.
• Experience: Freshers and Experienced.
• Age: Up to 38 years.
• Good communication and customer-handling skills.
• Basic computer knowledge.
• Immediate Joiners only.
• Willingness to work from office in Pune and rotational shifts.

Perks and benefits

• Competitive salary packages.
• Performance-based incentives.
• Training and learning opportunities.
• Career growth opportunities.
• Cab facility as per company policy.
• Full-time employment.