Sales & Customer Support Executive

PhysioRelief Pvt. Ltd; Pune District; On-site; Full time

Benefits offered by this job

Fixed Salary

Weekly Off

Festival Leaves

Paid Leaves

Health & PA Insurance

Job summary

A health-focused company in Pune is seeking candidates for a full-time role to manage client communications across calls, emails, and chats. Ideal applicants possess a degree like BBA, BCA, or MBA, with 0-3 years of relevant experience, or freshers eager to learn. Responsibilities include creating client documentation and building lasting relationships. This role offers a fixed salary, benefits including leave encashment and insurance, and requires that candidates be hardworking and able to manage a hectic schedule.

Qualifications

• 0 to 3 years of relevant experience; freshers may apply.
• Must be hardworking and presentable.
• Ability to manage a hectic schedule is required.

Responsibilities

• Manage inbound calls, emails, and chats timely.
• Create and manage client documentation.
• Identify customer needs and provide solutions.
• Establish contact and maintain relationships with prospects.

Skills

English communication (verbal and written)

Relationship building

Documentation management

Education

BBA, BCA, BSc, B.Com, BBM, M.Com, MBA or PGDBM

Job description

Roles and Responsibilities

• Manage inbound calls/emails/chats in a timely manner.
• Follow communication scripts/templates when handling different topics.
• You will be required to create & Manage documentation of clients.
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
• Sells services by establishing contact and developing relationships with prospects; recommending solutions.
• Meet personal/team qualitative and quantitative targets.
• Must have good command over English writing and speaking.
• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Take timely feedback from the clients.
• Training will be provided by the Company.
• Other Sales & Back office related function.

Candidate Profile

• BBA, BCA, BSc, B.Com, BBM, M.Com, MBA or PGDBM
• 0 to 3 Years Relevant Experience
• Freshers can Apply
• Verbal & Written Communication Skills
• Hardworking & Presentable
• Candidates who can manage Hectic Schedule

Job Location & Job Type

• Location : Pune
• Full-time Job, Regular / Permanent Job
• Work from Office, No WFH

Benefits

• Fixed Salary
• Weekly Off, Festival Leaves, Paid Leaves
• Leave encashment
• Health & PA Insurance Benefits

How to Apply?

• Mobile Number :- [phone]
• Gmail :- [e-mail]
• Or, Apply through our Portal.

Unlock your potential for pain free life at your home.