Module Lead – Salesforce

Jobtailor; Pune District; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

Jobtailor is seeking a seasoned Salesforce specialist to analyze requirements and architect technical solutions. You will lead design and delivery across Sales Cloud, Service Cloud, CPQ and Experience Cloud, while mentoring the team and ensuring adherence to SLAs.

The role requires hands-on Apex, LWC and Aura development, strong integrations, and multiple Salesforce certifications. A customer-focused mindset and leadership skills are essential.

Qualifications

• Minimum 5 SFDC Certifications required.
• Hands-on experience with APEX, Integrations, and Lightning UI/LWC.
• Experience configuring Sales Cloud, Service Cloud and CPQ modules.
• Experience with Experience Cloud, Community/Portal configurations, and Industry Cloud is a plus.

Responsibilities

• Analyze requirements and develop technical Salesforce solutions aligned with best practices.
• Provide customer solutioning based on user requirements analysis.
• Define optimal designs and solutions for client requirements.
• Deliver customer requirements within agreed timelines and SLAs.
• Mentor and guide team members to ensure delivery excellence.
• Prepare functional designs and system configurations; perform testing and deployment.

Skills

APEX Coding

Salesforce Customizations

Lightning UI Aura Development

LWC Development

Salesforce Certifications

Tools

Salesforce

Salesforce Community

CTI Integration

Omnichannel

Job description

• Analyze requirements and develop technical solutions aligned with Salesforce best practices
• Provide customer solutioning based on user-requirements analysis
• Define optimal designs and solutions for client requirements
• Deliver customer requirements within agreed timelines and SLAs
• Drive the team for delivery excellence
• Innovate by conceptualizing new tools and accelerators for competency-building activities
• Mentor and guide team members and support project deliverables
• Prepare functional designs and system configurations
• Perform relevant testing and deployment of business solutions
• Technically lead the team in Salesforce projects

Requirements

• 5–8 years of experience
• Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightning UI Aura Development, and LWC Development
• Hands-on experience configuring and customizing Sales Cloud modules, including Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightning UI Aura Development, LWC Development, and CPQ
• Hands-on experience with Experience Cloud modules and functionalities, including Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner and/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, standard and custom template usage, Reports, Dashboards, Integrations, Lightning UI Aura Development, and LWC Development
• Completion of all Experience Cloud Trailheads & Badges
• Hands-on experience configuring and customizing Service Cloud modules, including Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightning UI Aura Development, and LWC Development
• Hands-on experience in any Industry Cloud, such as B2B eCommerce, B2C eCommerce, Marketing Cloud, Pardot, Field Service Lightning/ServiceMax, HealthCloud, FinanceCloud, CPQ, or Consumer Goods Cloud
• Completion of Trailheads & Badges for any Salesforce Industry Cloud
• Minimum 5 SFDC Certifications
• Accountability, collaboration, agility, customer focus, communication, results orientation, and conflict-resolution competencies

Core Competencies

Demonstrates expertise in Salesforce solutions, including APEX Coding, Lightning UI Aura Development, and LWC Development, while effectively mentoring team members and ensuring delivery excellence. Proficient in configuring and customizing various Salesforce modules, with a strong focus on customer requirements and project timelines.

Highest-signal resume keywords

• APEX Coding
• Salesforce Customizations
• Lightning UI Aura Development
• LWC Development
• Salesforce Certifications

Hard Skills

• Salesforce Declaratives
• Sales Cloud Configuration
• Service Cloud Configuration
• Experience Cloud Configuration
• Integrations
• Reports
• Dashboards
• Opportunity Management
• Account Management
• Contract Management

Soft Skills

• Mentoring
• Collaboration
• Customer Focus
• Communication
• Results Orientation

Certifications & Qualifications

• Salesforce Development Certifications
• Minimum 5 SFDC Certifications

Industry Keywords

• B2B eCommerce
• B2C eCommerce
• Marketing Cloud
• Pardot
• Field Service Lightning
• HealthCloud
• FinanceCloud
• CPQ
• Consumer Goods Cloud

Tools & Technologies

• Salesforce
• Salesforce Community
• CTI Integration
• Omnichannel
• Social Channels