Salesforce Manager, Technical Consulting – Health Domain, Technical Architect Experience

Jobtailor

Bengaluru

On-site

INR 4,000,000 - 6,000,000

Full time

6 days ago

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Job summary

Jobtailor in Bengaluru seeks an experienced Salesforce Architect to lead technical consulting projects, mentor teams, and shape enterprise-level architecture for Health Cloud and related platforms.

You will collaborate with delivery managers, solution architects, and clients to deliver optimized Salesforce solutions, ensuring governance, security, and scalable roadmaps across Service, Sales, and Experience Clouds.

Qualifications

10–16 years of experience leading Salesforce technical consulting projects and handling individual contributors.
5+ years of people management experience.
Strong application design skills.
Strong data, integration, and security architecture skills.
Expertise in Salesforce Industries Cloud (Health Cloud) or health domain preferred.
Integration Architecture required.
Platform Security required.
Sharing and Visibility required.
Data Architecture and Management required.
Apex Design Patterns required.
Experience with Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, HTML, CSS, JavaScript, Web Components, and modern web and mobile technologies.
Proficiency in English.

Responsibilities

Lead Salesforce technical consulting projects across industries.
Mentor teams and manage delivery quality.
Architect technology solutions with clients and internal teams.
Oversee governance and program architectural roadmaps.
Drive enterprise architecture for large customer engagements.
Lead functional and technical workshops and design sessions.
Design, deliver, test, and deploy customer solutions.
Ensure high CSAT and successful business outcomes.
Manage client expectations and complex stakeholder negotiations.
Promote best practices and solution risk management.

Skills

Salesforce Expertise

Architecture

Data Architecture

Integration Design

Leadership

Mentoring

Security Design

Apex/Lightning

English Communication

Tools

Salesforce Service Cloud

Salesforce Sales Cloud

Salesforce Experience Cloud

OmniStudio

Apex

LWC

Job description

Manage, train, mentor, and build the careers of technical consulting team members
Oversee up to 15 direct reports
Deliver technical work as a technical or senior technical architect on Industries projects at 50% utilization
Balance technical delivery with leadership of Technical Consultants, Architects, and Managers
Hire, train, and mentor Technical Consultants
Help teams implement program designs into high-quality customer solutions
Serve as a trusted advisor to clients and colleagues on emerging technologies and business value
Lead internal initiatives to grow the Industries consulting practice
Contribute to the technical practice business plan, methodology, team enablement, onboarding, recruiting, and knowledge base
Collaborate with Delivery Managers, Solution Architects, and clients to architect technology solutions
Lead Enterprise Architecture and Governance for enterprise-level customer engagements
Shape architectural visions and establish program architectural roadmaps
Lead functional and technical workshops
Design, deliver, test, and deploy solutions
Lead project teams developing optimized solutions with Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud
Ensure team success, high CSAT, and business outcomes
Manage customer expectations and negotiate complex solutions with customers and third-party stakeholders
Establish customer trust and promote or implement Salesforce best practices
Proactively identify and manage solution risks through completion

Requirements

10–16 years of experience leading Salesforce technical consulting projects and handling individual contributors
5+ years of people management experience
Strong application design skills
Strong data, integration, and security architecture skills
Expertise in one or more of Salesforce Industries Cloud (Health Cloud) or the health domain preferred
Integration Architecture required
Platform Security required
Sharing and Visibility required
Data Architecture and Management required
Apex Design Patterns required
Experience with Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, HTML, CSS, JavaScript, Web Components, and modern web and mobile technologies
Proficiency in English
Salesforce Certification preferred, including Admin, Developer, Sales and Service Clouds, and Application Architect
OmniStudio Developer/Consultant preferred
Ability to rapidly learn and apply new concepts, business models, and technologies
Strong written and verbal communication skills
Ability to develop audience-appropriate materials
Ability to communicate with people in diverse roles
Proven ability to analyze, design, and optimize business processes through technology and integration
Resourceful and innovative problem-solving ability
Ability to navigate and mediate conflict and foster healthy dialogue
Strong interpersonal skills
Experience overseeing and managing business metrics, productivity, and outcomes

Core Competencies

Demonstrates extensive experience in leading Salesforce technical consulting projects, with a strong focus on application design, data architecture, and integration. Proven ability to mentor and manage teams while delivering high-quality customer solutions and fostering client relationships.

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