Sr. Salesforce Developer - Sales Cloud

NTT DATA BUSINESS SOLUTIONS; New Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Delhi is looking for a Senior Salesforce Developer specialized in Sales Cloud to design, develop, and deliver scalable CRM solutions.

You will work across cross-functional teams, implement complex business logic with Apex, LWC, and flows, and optimize Sales Cloud processes, integrations, and data security in enterprise environments.

Qualifications

• Hands-on Salesforce development with Sales Cloud.
• Experience building Apex, LWC, Triggers, and workflows.
• Knowledge of governor limits and best practices.
• Experience integrating systems using APIs and middleware.
• Experience in enterprise-scale deployments and CI/CD.

Responsibilities

• Design and deliver Salesforce Sales Cloud solutions.
• Develop Apex, LWC, Triggers, and automation rules.
• Customize objects, workflows, validation rules, and approvals.
• Build scalable components with best practices and governor limits.
• Integrate Sales Cloud with external systems via APIs and middleware.
• Collaborate with analysts, architects, admins, and stakeholders.
• Provide technical guidance and mentorship to juniors.

Skills

Apex/SOQL/SOSL

Lightning Web Components

Salesforce configuration

Sales Cloud implementations

Salesforce APIs & integrations

DevOps CI/CD

MuleSoft

Copado

Gearset

Jenkins

Tools

MuleSoft

Copado

Gearset

Jenkins

Job description

Job Summary

We are currently seeking a Sr. Salesforce Developer - Sales Cloud to join our team in Delhi.

We are seeking an experienced Senior Salesforce Sales Cloud Developer to design, develop, and deliver scalable CRM solutions on the Salesforce platform. The role involves deep technical expertise in Sales Cloud, strong hands-on development capabilities, and the ability to work across cross-functional teams to drive business outcomes.

1. Salesforce Development Customization

• Design and develop custom solutions on Salesforce Sales Cloud using Apex, Lightning Web Components (LWC), and Aura.


• Implement complex business logic using Triggers, Batch Apex, Queueable, and Future methods.


• Build and customize objects, workflows, validation rules, flows, and approval processes.


• Develop reusable and scalable components aligned with best practices and governor limits.

2. Sales Cloud Expertise

• Implement and enhance core Sales Cloud functionalities including:
  
  
  
  • Leads, Accounts, Contacts, Opportunities
  
  
  • Pipeline and Forecasting
  
  
  • Territory Management
  
  
  • Sales Process Automation
  
  
  
  


• Optimize sales workflows and user experience for business efficiency.

3. Integration API Development

• Design and implement integrations using:
  
  
  
  • Rest/soap APIs
  
  
  • Middleware tools (e.g., MuleSoft preferred)
  
  
  
  


• Work with external systems like ERP, Marketing, or Data platforms.


• Handle event-driven integrations using Platform Events and Change Data Capture.

4. Data Management Security

• Manage data models, data migration, and data quality.


• Implement role hierarchy, sharing rules, profiles, and permission sets.


• Ensure compliance with security and governance standards.

5. Release Deployment Management

• Work with CI/CD pipelines (e.g., Copado, Gearset, Jenkins).


• Manage deployments across environments using SFDX and DevOps best practices.


• Support release planning, version control, and rollback strategies.

6. Performance Optimization

• Identify and resolve performance bottlenecks.


• Optimize queries, code, and configurations to stay within Salesforce governor limits.

7. Stakeholder Collaboration

• Work closely with business analysts, architects, admins, and stakeholders.


• Translate business requirements into technical design and solutions.


• Provide technical guidance and mentor junior developers.

Required Skills and Qualifications Technical Skills

• Strong hands-on experience in:
  
  
  
  • Apex, SOQL, SOSL
  
  
  • Lightning Web Components (LWC)
  
  
  • Salesforce configuration (Flows, Process Builder, Validation Rules)
  
  
  
  


• Experience with Sales Cloud implementations.


• Proficiency in Salesforce APIs and integrations.


• Knowledge of DevOps tools and CI/CD pipelines.

Experience

• 58+ years of Salesforce development experience.


• At least 3+ years specifically in Sales Cloud.


• Experience working in enterprise-scale environments.

Certifications (Preferred/Expected)

• Salesforce Platform Developer I (mandatory)


• Salesforce Platform Developer II (preferred)


• Salesforce Sales Cloud Consultant (highly preferred)


• Additional certifications are a plus:
  
  
  
  • Integration Architecture Designer
  
  
  • Application Architect
  
  
  
  

Soft Skills

• Strong problem-solving and analytical thinking.


• Excellent communication and stakeholder management.


• Ability to work in agile and fast-paced environments.


• Leadership and mentoring capabilities.

Nice to Have

• Experience with MuleSoft or other integration platforms.


• Exposure to Data Cloud or Einstein/AI capabilities.


• Knowledge of Salesforce CPQ or Revenue Cloud.


• Experience in global delivery / managed services model.

Key Deliverables / Success Metrics

• High-quality, scalable Salesforce solutions.


• Reduced defects and faster delivery cycles.


• Improved sales process efficiency and user adoption.


• Stable production environment with minimal downtime.