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JOB DESCRIPTION MICE EXECUTIVE
Job Code Grade
Reports to: MICE (Meetings, Incentives, Conferences, and Events) Executive : G-3 A
Department: Managing Director / CEO
JOB OVERVIEW
We are seeking a dynamic and detail-oriented MICE Executive to plan, coordinate, and manage corporate and group events for our restaurant chain. The ideal candidate will have 2-3 years of experience in event management, hospitality, or a related field, with strong organizational and communication skills to deliver exceptional experiences for our clients.
Key Responsibilities
- Event Planning & Coordination:
- Plan and execute MICE events, including meetings, corporate gatherings, incentives, and conferences in collaboration with clients and restaurant teams.
- Ensure seamless coordination of food and beverage services, seating arrangements, and venue setup.
- Client Engagement:
- Act as the primary point of contact for clients to understand event requirements and tailor services accordingly.
- Build and maintain strong relationships with corporate clients and partners.
- Vendor & Stakeholder Management:
- Collaborate with internal teams and external vendors for event logistics, including decor, equipment, and entertainment.
- Negotiate contracts and manage budgets effectively.
- Sales Support:
- Work closely with the sales and marketing teams to drive MICE-related business.
- Provide creative input for marketing materials and promotions targeted at MICE clientele.
- Quality Assurance:
- Oversee event execution to ensure adherence to quality standards and guest satisfaction.
- Handle last-minute changes or challenges efficiently while maintaining professionalism.
- Reporting & Documentation:
- Maintain detailed records of events, client preferences, and feedback to improve future offerings.
- Prepare post-event reports, including financial performance and client feedback summaries.
Qualifications
- Experience: 2-3 years of experience in event management, hospitality, or a similar role (restaurant experience is a plus).
- Education: Bachelor's degree in Hospitality, Event Management, or related fields preferred.
Skills
- Strong organizational and time management skills.
- Excellent verbal and written communication.
- Proficiency in MS Office; familiarity with event management software is an advantage.
- Ability to multitask and work in a fast-paced environment.