Mega Hiring | International Chat Process | On-Spot-Offer | Kolkata

Human Before Resource; Kolkata District; On-site; INR 351,000 - 429,000; Full time

Job summary

Human Before Resource Pvt. Ltd. (HBR) is hiring for a customer support role in Kolkata. The candidate will handle queries via chat and voice, assist with service information, and recommend suitable products.

Freshers and experienced candidates are welcome, with good written English and willingness to work 10-hour rotational shifts. Note that those pursuing regular courses are not eligible. The job location is in DN2, Signet Tower Unit 804 College More Sector V, Kolkata 700091, with 5 working

Qualifications

• Freshers or experienced may apply.
• Excellent written English communication required.
• Willing to work in rotational 10-hour shifts.
• Regular course pursuing candidates are not eligible.

Responsibilities

• Handle customer queries via chat & Voice.
• Assist customers with service information.
• Understand customer requirements and recommend suitable products or services.
• Resolve customer queries while ensuring high customer satisfaction.
• Adhere to company policies, quality standards and compliance guidelines.

Skills

Written English

Communication

Shift flexibility

Job description

HBR is a Top Notch multi city recruitment leader organisation in Hiring business services, specializing in customer experience Hiring and business process outsourcing recruitment across more than 90 countries.

Salary - Upto 3.9LPA

Location:

HBR

DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

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Role & responsibilities:

• Handle customer queries via chat & Voice.


• Assist customers with service information.


• Understand customer requirements and recommend suitable products or services.


• Resolve customer queries while ensuring a high level of customer satisfaction.


• Adhere to company policies, quality standards and compliance guidelines.

Preferred candidate profile:

• Freshers & Experienced can apply.


• Excellent written English Communication.


• Willing to work in rotational shifts.


• Note: Candidates pursuing regular course are not eligible.

Working Schedule:

• Days: 5 days per week.


• Shifts: Rotational shifts of 10 hours.


• Weekly Off:2 rotational weekly off.