MNC Hiring International Blended Process- Kolkata

2COMS Consulting Pvt. Ltd.; Pune District; On-site; INR 351,000 - 429,000; Full time

Benefits offered by this job

One-Way Cab Facility

Opportunity to work with a reputed 글로벌

Excellent Career Growth Opportunities

Exposure to International Customer**y

Job summary

2COMS Consulting Pvt. Ltd. in Kolkata is seeking an International Customer Support Executive to handle voice and chat interactions with international customers, delivering friendly, professional service and ensuring customer satisfaction.

Open to freshers and experienced candidates with strong English communication, ready for rotational night shifts and immediate joining; this full-time, on-site role offers exposure to global processes and growth within a reputed MNC.

Qualifications

• Freshers and experienced candidates can apply.
• Any Undergraduate or Graduate candidates eligible.
• Excellent spoken and written English communication skills.
• Comfortable working in rotational shifts, including night shifts.
• Immediate joiners preferred.

Responsibilities

• Handle international customer interactions via voice and chat channels.
• Resolve customer queries effectively and professionally.
• Deliver high-quality customer service and support.
• Accurately document customer interactions in the system.
• Meet quality, productivity, and compliance standards.
• Collaborate with internal teams to ensure seamless customer experience.

Skills

English proficiency

Multichannel support

Night shifts

Immediate joiner

Education

Undergraduate or Graduate

Job description

Job Description:

International Customer Support Executive – Blended Process

Location: Newtown, Kolkata

Industry: International BPO / Customer Support

Job Type: Full-Time | Work From Office

Fresher salary- upto 3.50 lpa

Exp salary- upto 3.90 lpa

Job Overview:

Join a reputed global MNC and kick-start your career in international customer support. We are looking for enthusiastic candidates to handle voice and chat interactions with international customers while delivering exceptional customer service and ensuring customer satisfaction.

Key Responsibilities:

• Handle international customer interactions via voice and chat channels


• Resolve customer queries effectively and professionally


• Deliver high-quality customer service and support


• Accurately document customer interactions in the system


• Meet quality, productivity, and compliance standards


• Collaborate with internal teams to ensure seamless customer experience

Requirements

• Freshers and exp both candidates can apply.


• Any Undergraduate or Graduate candidates eligible


• Excellent spoken and written English communication skills


• Comfortable working in rotational shifts, including night shifts


• Immediate joiners preferred

Benefits

• One-Way Cab Facility


• Opportunity to work with a reputed Global MNC


• Excellent Career Growth Opportunities


• Exposure to International Customer Support Processes