Mega Hiring : Customer Service : Noida and Gurgaon : Grads : Apply

Outpace Consulting Services; Dadri, New Delhi, Gurugram District; On-site; INR 300,000 - 330,000; Full time

Job summary

Outpace Consulting Services is hiring for a Customer Support role in Gurgaon. Fresh graduates can start their career in the BPO/ITES sector, with opportunities to handle international customer interactions. The role involves 24x7 rotational shifts and training to ensure quality support.

Responsibilities include handling queries via calls/chats, resolving issues, and updating CRM with interactions. Candidates must be prepared for an entry-level position with strong communication skills.

Qualifications

• Fresh graduates may apply to start a career in BPO/ITES.
• International voice processes may be involved for Gurgaon.
• Shifts include 24x7 rotational coverage for some postings.

Responsibilities

• Handle queries and provide support via calls and chat.
• Resolve issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Record interactions and update details in CRM systems.

Skills

Customer support

Communication skills

Fresh graduates

Education

Graduate/UG

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details – Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Job Details – Noida

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.05 LPA

Shift: Day - Metro hours

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: 4000 TA

Process Type: Banking

Job Location: Noida

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

Handle customer queries related to products/services

Resolve customer issues and provide timely solutions

Assist customers with navigation and basic troubleshooting

Maintain professional communication and customer satisfaction

Record interactions and update details in CRM systems

Why This Role?

Great opportunity for freshers to start corporate career

Exposure to international customer handling

Fixed salary + performance incentives

Structured training & growth opportunities

Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.