Medical Virtual Assistant

Outsource Access; Bangalore Rural; Remote; INR 334,800 - 502,200; Full time

Benefits offered by this job

Comprehensive HMO coverage

Group Life Insurance Benefit

Virtual Credit Card

Generous Paid Leaves

Full support for required government benefits

13th Month Salary

Overtime Pay

Night Differential

Job summary

A healthcare service provider is seeking a Medical Virtual Assistant to manage inbound patient referrals, conduct data entry, and ensure HIPAA-compliant documentation. The ideal candidate will have over 2 years of experience in a clinical admin role, strong Excel skills, and excellent attention to detail. This remote position offers comprehensive health benefits, generous paid leave, and performance-based incentives, promoting a balanced work environment.

Qualifications

• 2+ years experience as a Medical Virtual Assistant or in a clinical admin role.
• Strong command of Microsoft Excel and Google Sheets.
• Excellent written English and attention to detail.
• Highly organized and capable of self-management in a remote setting.

Responsibilities

• Manage inbound patient referrals through BrightTree and partner systems.
• Accurately enter and verify demographic and insurance information.
• Process 50–80 patient referrals per day, ensuring speed and accuracy.

Skills

Microsoft Excel

Google Sheets

Data entry

Organizational skills

Attention to detail

Communication

Self-management

Tools

EMR systems (e.g., BrightTree)

CRM platforms

Job description

Manage inbound patient referrals through BrightTree and partner systems

Accurately enter and verify demographic and insurance information

Apply clinical triage protocols based on CPAP/CCM compliance metrics

Assign patients to appropriate clinical personnel based on decision trees

Medical Data & System Management

Reconcile patient information between EMR systems and internal platforms

Upload daily compliance reports and maintain accurate logs

Ensure HIPAA-compliant data handling and documentation

Reporting & Documentation

Maintain clear, structured, and real-time documentation of all transactions

Contribute to internal SOPs and process documentation (Playbook)

Provide support in developing efficient workflows and compliance tracking

Operational Workflow Execution

Process 50–80 patient referrals per day, ensuring speed and accuracy

Manage tasks across multiple systems and tools

Communicate effectively with internal teams for issue resolution or clarification

Requirements

Required Qualifications:

2+ years experience as a Medical Virtual Assistant or in a clinical admin role

Strong command of Microsoft Excel and Google Sheets

Experience with high-volume data entry and triage workflows

Excellent written English and attention to detail

Highly organized and capable of self-management in a remote setting

Preferred Qualifications

Experience in sleep therapy, CPAP/DME workflows

Background in medical office or clinical operations (non-licensed acceptable)

Exposure to insurance verification and intake tools

Experience using CRMs or medical workflow platforms

Familiarity with EMR systems (e.g., BrightTree or similar platforms)

Exceptional attention to detail and data accuracy

Proficient in Microsoft Excel and capable of generating and interpreting reports

Strong organizational and multitasking skills to manage high-volume workflows

Fast learner with excellent tech adaptability across multiple platforms and systems

Independent and process-driven work ethic, with a strong sense of accountability

Comfortable working remotely with minimal supervision in a collaborative team environment

Employee Benefits

• Health and Wellness: Comprehensive HMO coverage for you and your dependents.
• Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
• Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
• Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
• Government Benefits: Full support for required government benefits.

Supplemental Pay Types

• 13th Month Salary: A festive bonus to celebrate the year’s hard work.
• Overtime Pay: Compensation for your extra effort and time.
• Night Differential: Additional pay for working late hours or shifts.

Incentives: Performance-based incentives to reward your contributions and achievements