Virtual Medical Office Assistant

Excel Scribe; India; Remote; INR 406,224 - 486,576; Full time

Benefits offered by this job

Competitive pay: CTC ₹40,000

100% remote work environment

Supportive team culture

Job summary

A healthcare support organization is seeking an experienced Virtual Medical Office Assistant to provide remote administrative and clinical support. The ideal candidate will have a Bachelor in Dental Surgery, Bachelor of Pharmacy, or MBBS, along with 2-3 years of experience in a U.S. medical office. Proficiency in EHR systems, especially Point Click Care, is essential. The position offers competitive pay and a supportive remote work culture.

Qualifications

• Must have a Bachelor in Dental Surgery, Bachelor of Pharmacy, or MBBS.
• 2-3 years of experience in a U.S. medical office is required.
• Strong proficiency in MS Excel for dashboards and trackers.

Responsibilities

• Provide virtual administrative and clinical support to care teams.
• Manage patient data in EHR systems like Point Click Care.
• Prepare and coordinate provider calendars and invoices.

Skills

Communication skills

EHR systems knowledge

Organizational skills

Multitasking ability

Proficiency in MS Excel

Education

Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS

Tools

Point Click Care

RingCentral

Job description

Location

Remote

Job Title

We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team.

Key Responsibilities

• Provide virtual administrative & clinical support to providers and care teams
• Manage and update patient data in EHR systems, especially Point Click Care
• Manage calls, and RingCentral settings
• Prepare and coordinate provider calendars and invoices
• Order labs and medication refills as directed
• Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF
• Prepare credentialing packets for providers/facilities
• Monitor, sort & distribute incoming faxes with accurate documentation
• Manage shared email inboxes – organize, sort, and respond to emails promptly and appropriately
• Track and ensure timely completion of assigned tasks & workflows
• Call and email providers for updates, ensuring follow-ups are completed on time
• Analyze and update patient lists to identify preventive care needs
• Upload, scan, and organize documents into EHR & other applications
• Support physicians and facilities with additional administrative tasks
• Ensure strict compliance with HIPAA and organizational standards

Required Skills & Experience

• Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS (must have)
• 2–3 years of experience in a U.S. medical office
• Strong working knowledge of EHR systems
• Hands‑on experience with patient scheduling and clinical workflows
• Excellent English communication skills (spoken & written, grammar proficiency)
• Proficiency in MS Excel (dashboards, trackers) & other productivity tools
• Expertise in Point Click Care and RingCentral
• Strong organizational and multitasking ability in a remote setting
• Detail‑oriented, proactive, and reliable in problem‑solving
• Empathetic and kind in patient and provider interactions

What We Offer

• Competitive pay: CTC ₹40,000 with opportunities for growth and career development
• 100% remote work environment
• Supportive & collaborative team culture

If you meet the requirements and are passionate about healthcare support, we’d love to hear from you!