Healthcare Lead Qualification Specialist

Advanced Access Staff; Bangalore Rural; On-site; INR 4,019,000 - 6,029,000; Full time

Job summary

A staffing agency is seeking a Remote Referral Intake & Qualification Specialist to support its Healthcare Liaison. This remote role involves calling hospitals and rehab centers, qualifying potential referrals, and scheduling appointments. Ideal candidates will possess strong organizational and communication skills, and previous healthcare experience is preferred but not required. This is not a sales position but focuses on relationship building and effective qualification of referrals.

Qualifications

• Experience in healthcare preferred, but not essential.
• Ability to make calls to US medical facilities.

Responsibilities

• Conduct outbound calls to hospitals and rehab facilities.
• Qualify referrals based on structured questions.
• Manage appointments for the Healthcare Liaison.
• CRM Management: Document every call and track referrals.
• Daily KPIs: 40–60 outbound calls per day; 5–10 meaningful conversations; 3–5 scheduled introductions weekly; 100% CRM documentation.

Skills

Organizational skills

Communication skills

Relationship building

Referral qualification

US healthcare familiarity

KPI tracking

Tools

CRM software

Job description

• Remote Job

About Us

Advanced Access Staff is a U.S. and Canada-based staffing agency specializing in providing temporary, gig, and seasonal workers to industries experiencing labor shortages, particularly in construction, manufacturing, and hospitality. The company focuses on connecting businesses with pre-screened, job-ready talent, ensuring that projects stay on time and within budget. Through its online job training center, Advanced Access Staff offers short-term certification programs to prepare workers with essential skills, increasing their marketability and effectiveness on the job. The agency also collaborates with a reputable immigration law firm to help U.S. employers legally hire qualified international job seekers, streamlining the process for employment-based visas. With an emphasis on speed, compliance, and quality, Advanced Access Staff delivers flexible and reliable staffing solutions tailored to meet the unique needs of modern businesses across the United States.

Job Description

This is a remote position.

We are seeking a highly organized and professional Remote Referral Intake & Qualification Specialist to support our Healthcare Referral Liaison in Collier County, Florida.

This role is responsible for: Calling hospitals, rehab centers, and nursing facilities; Identifying discharge planners and social workers; Pre-qualifying potential referrals; Scheduling appointments for our US-based Liaison.

This is NOT a hard sales role.

This is relationship-building and qualification.

Core Responsibilities

• Outbound Outreach: Call hospitals and rehab facilities daily; introduce our services briefly and professionally.
• Referral Qualification: Ask structured questions:
  • Is the patient discharging within 24–72 hours?
  • Does the patient need home care?
  • Is care needed 24/7, live-in, or part-time?
  • Is the patient private pay or insurance-based?
• Appointment Setting: Schedule in-person visits for the Healthcare Liaison; confirm time, location, and contact person; send confirmation email (template provided).
• CRM Management: Document every call and track referrals.
• Daily KPIs (Important):
  • 40–60 outbound calls per day
  • 5–10 meaningful conversations
  • 3–5 scheduled introductions weekly
  • 100% CRM documentation

Requirements

• Healthcare experience preferred but not required.
• Comfortable calling US medical facilities.