Marketing and Customer Support Engineer

Nivelco Instruments; Pune District; On-site; INR 500,000 - 1,000,000; Full time

Job summary

Nivelco Instruments, located in Pune District, India, is seeking candidates experienced in Industrial and Process Instrumentation. Ideal applicants should possess a B.E. or Engineering Diploma in relevant fields, alongside 2–4 years of marketing experience. Responsibilities include enquiry generation, tender handling, and distributor support. This role requires strong communication skills and knowledge of the industrial landscape, enhancing client relationships and achieving sales targets.

Qualifications

• 2–3 years experience for B.E. candidates in marketing of Industrial / Process Instruments.
• 3–4 years experience for Diploma candidates in marketing of Industrial / Process Instruments.

Responsibilities

• Generate enquiries and submit offers.
• Follow up on offers and tenders.
• Handle distributors and provide technical support.
• Track new projects and coordinate with head office.
• Manage correspondence for order amendments and approvals.

Skills

Knowledge of Industrial / Process Instrumentation

Knowledge in Level Instrumentation

Sales skills

Technical support

Education

B.E. in Instrumentation / Electronics / Electrical

Engineering Diploma in Instrumentation / Electronics / Electrical

Job description

Candidate must have good knowledge of Industrial / Process Instrumentation. Knowledge in Level Instrumentation will be an added advantage. Candidate should be well conversant to the defined business area as well as the clients and the key persons in the area.

Responsibilities

• Enquiry generation / Submission of offers / Offer follow up.
• Tender openings / Order finalization / Achieving sales targets.
• Handling of distributors in respective areas / support technically & commercially to distributors.
• Consultants / OEMS / Turnkey project follow ups.
• New projects tracking.
• Co‑ordination with the H.O. for proper execution of the orders.
• Necessary correspondence for pre‑order and post‑order processes, e.g. revision of offers / follow‑up for order amendments / drawing approval etc.

Qualifications

B.E. (Instrumentation / Electronics / Electrical) with 2–3 years experience OR Engineering Diploma (Instrumentation / Electronics / Electrical) with 3–4 years experience in marketing of Industrial / Process Instruments.