Manpower Services operation manager

BRAINSITTER INDIA PVT LTD; Talegaon; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

BRAINSITTER INDIA PVT LTD in Talegaon is seeking an experienced Manpower Services Operation Manager to oversee day-to-day manpower service operations on-site. You will ensure timely deployment of personnel, manage client requirements, coordinate with internal teams, and maintain records of workforce allocation.

You will lead on-site teams, monitor performance, resolve operational issues, and drive process improvements while ensuring compliance with labor regulations and company policies.

Qualifications

• Strong operations management skills with workforce planning, scheduling, and resource allocation.
• Experience in client relationship management and SLAs.
• Knowledge of industrial services and site supervision.
• Ability to manage documentation, reporting, and basic MIS including contracts, attendance, billing, regulatory records.
• Leadership and team management skills.
• Strong communication and interpersonal skills.
• Familiarity with NAPS/NATS apprenticeship programs.
• Graduate in Business Administration, HR, Operations, or related field.

Responsibilities

• Oversee day-to-day manpower service operations for clients, ensuring timely deployment of personnel and adherence to service standards.
• Manage client requirements, coordinate with internal teams, and supervise site operations.
• Maintain accurate records of workforce allocation and monitor performance.
• Resolve operational issues and maintain compliance with labor regulations and company policies.
• Support budgeting, reporting and continuous process improvements, while leading and mentoring on-site teams.

Skills

Operations management

Client relationship management

Workforce planning

Leadership

Communication skills

NAPS/NATS familiarity

Facilities/manpower management

Education

Bachelor's/Master's in Business Administration/HR/Operations

Job description

Company Description

BRAINSITTER INDIA PVT LTD is an industrial services provider offering integrated solutions to support business operations. The company delivers manpower services, housekeeping services, machinery rental services, and staff solutions tailored to the needs of industrial clients. It also supports apprenticeship and training initiatives through NAPS/NATS, helping organizations build skilled talent pipelines. With a focus on reliability, efficiency, and safety, BRAINSITTER INDIA PVT LTD aims to be a long-term partner for companies seeking end-to-end operational support.

Role Description

The Manpower Services Operation Manager is responsible for overseeing day-to-day manpower service operations for clients, ensuring timely deployment of personnel and adherence to service standards. This full-time, on-site role based in Talegaon includes managing client requirements, coordinating with internal teams, supervising site operations, and maintaining accurate records of workforce allocation. The role involves monitoring performance, resolving operational issues, and maintaining compliance with company policies and relevant labor regulations. The Operation Manager will also support budgeting, reporting, and continuous process improvements to enhance service quality and client satisfaction, while leading and mentoring team members on-site.

Qualifications

• Strong operations management skills, including workforce planning, scheduling, and resource allocation for manpower and housekeeping services.
• Experience in client relationship management, including handling client queries, resolving issues, and maintaining service-level agreements.
• Knowledge of industrial services such as machinery rental operations, site supervision, and safety and compliance standards.
• Ability to manage documentation, reporting, and basic MIS, including contracts, attendance, billing, and regulatory records.
• Leadership and team management skills, with the ability to supervise staff, motivate teams, and coordinate cross-functional activities.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and internal stakeholders.
• Familiarity with NAPS/NATS or similar apprenticeship programs, and basic understanding of labor laws and statutory compliance.
• Preferably a graduate in Business Administration, HR, Operations, or a related field, with prior experience in manpower or facility management.
• Ability to work on-site in Talegaon, with flexibility to handle urgent operational requirements and occasional extended hours.