Head of Manpower Solutions

Post a Resume; Ahmedabad District, Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

POST A RESUME HR Consultancy seeks a Head of Manpower Solutions to lead client-focused manpower services, align with client needs, and drive revenue growth. You will oversee client relationships, workforce deployment, and compliance across engagements.

You will mentor consultants and recruiters while analyzing market trends, developing growth strategies, and expanding services into new markets. Travel to client sites may be required.

Qualifications

• Bachelor's degree in business administration, Human Resources, or a related field.
• BE + MBA will be considered for the position.
• Master’s degree or relevant certifications preferred.
• 8–10 years of experience in manpower consultancy or HR solutions, with at least 5 years in a leadership role.
• Proven track record of managing large client accounts and growing consultancy businesses.

Responsibilities

• Serve as the primary point of contact for all clients, ensuring their requirements are met with tailored manpower solutions.
• Build and maintain strong relationships with clients to foster trust and long-term partnerships.
• Oversee the recruitment, deployment, and management of personnel based on client requirements.
• Ensure timely delivery of manpower resources while maintaining quality and compliance standards.
• Develop strategies to retain existing clients by exceeding expectations and identify growth opportunities within accounts.
• Collaborate with sales and marketing to position the consultancy as a leader in manpower solutions.
• Monitor manpower operations for efficient resource allocation, cost control, and compliance.
• Lead and mentor a team of consultants, recruiters, and account managers to achieve business objectives.
• Stay updated on industry developments and implement best practices to maintain a competitive edge.

Skills

Client relationship

Strategic thinking

Leadership

CRM proficiency

HR compliance

Education

Bachelor's in HR/business

BE + MBA considered

Master’s degree preferred

Tools

CRM systems

Workforce management tools

Job description

Head of Manpower Solutions Position Overview:

The Head of Manpower Solutions is responsible for leading and managing the organization’s manpower consultancy services, focusing on client satisfaction, workforce deployment, business growth, and long-term retention strategies. This role is pivotal in ensuring customized manpower solutions that align with client needs while driving revenue growth and maintaining operational excellence.

Key Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for all clients, ensuring their requirements are met with tailored manpower solutions.
• Build and maintain strong relationships with clients to foster trust and long-term partnerships.
• Actively address client feedback to ensure satisfaction and continuous improvement.

Manpower Planning & Delivery:

• Assess and understand client business needs to provide customized workforce solutions.
• Oversee the recruitment, deployment, and management of personnel based on client requirements.
• Ensure timely delivery of manpower resources while maintaining quality and compliance standards.

Business Retention & Growth:

• Develop strategies to retain existing clients by consistently exceeding expectations.
• Identify opportunities to grow manpower services within existing accounts and expand into new business areas.
• Collaborate with the sales and marketing teams to position the consultancy as a leader in manpower solutions.

Operational Excellence:

• Monitor manpower operations to ensure efficient resource allocation and utilization.
• Implement processes to enhance service delivery, reduce costs, and maximize profitability.
• Ensure compliance with legal, regulatory, and organizational policies in all manpower operations.

Team Leadership:

• Lead and mentor a team of consultants, recruiters, and account managers to achieve business objectives.
• Promote a high-performance culture by setting clear goals and providing regular feedback.
• Ensure the team is equipped with the necessary skills and tools to deliver exceptional service.

Market Analysis & Strategy:

• Conduct market research to identify trends, opportunities, and competitive benchmarks.
• Develop innovative strategies to differentiate the consultancy in the manpower services domain.
• Stay updated on industry developments and implement best practices to maintain a competitive edge.

Education:

• Bachelor's degree in business administration, Human Resources, or a related field.
• B.E + MBA will be also considered for the position
• Master’s degree or relevant certifications preferred.

Experience:

• 8–10 years of experience in manpower consultancy or HR solutions, with at least 5 years in a leadership role.
• Proven track record of managing large client accounts and growing consultancy businesses.

Skills & Competencies:

• Strong client relationship and account management skills.
• Strategic thinking with the ability to identify and capitalize on growth opportunities.
• Excellent leadership and team management abilities.
• Proficiency in workforce management tools and CRM systems.
• Deep understanding of labor laws, compliance standards, and HR best practices.

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Growth in revenue from manpower consultancy services.
• Timeliness and quality of manpower delivery.
• Efficiency in resource utilization and operational costs.
• Team performance and productivity metrics.

Work Environment:

• Dynamic, client-facing role requiring adaptability and a solutions-oriented mindset. May require travel to client locations for relationship management and business development.

Office Hours/ Shift Timings:09:00 AM to 06:30 PM

Working Days:Monday to Saturday (1st & 3rd Saturday Off)