Manager, Security and Safety (Mall Operations): JLL in Ludhiana

Peegee; Ludhiana; On-site; INR 670,000 - 1,004,000; Full time

Job summary

JLL in Ludhiana seeks a Manager of Security and Safety for Mall Operations to safeguard a busy retail site. You will lead guarding staff, implement policies, manage fire and life-safety procedures, and maintain records and budgets, reporting to the mall head.

Key duties include weekly fire drills, access control oversight, incident investigations, vendor coordination, and ensuring compliance with safety codes. Prior mall or hotel security experience and strong communication are essential.

Qualifications

• Degree holder with 8–10 years security experience, mall or hotel experience preferred, and the ability to communicate well in speech and writing.

Responsibilities

• Oversee guarding staff and training; ensure policies and manuals are current; manage weekly fire drills; coordinate with client and property manager; prepare incident reports and maintain security records; supervise access control and CCTV; manage budget and vendor relationships.

Skills

Oral and written communication

Security operations

Drills and incident reporting

Education

Bachelor's degree

Job description

• Manager, Security and Safety (Mall Operations): JLL in Ludhiana

Manager, Security and Safety (Mall Operations): JLL in Ludhiana

JLL's mall-operations business is hiring a security manager in Ludhiana, Punjab, in charge of the safety and security of a mall: the guarding staff and their training, the policies and manuals, the fire and life-safety code, the manpower records, the weekly fire drill, the patrols and access control, the investigations and incident reports, the material and lost-and-found registers, the vendor meetings, the after-hours reports, the emergency coordination, the disaster-management plan and the security budget, reporting to the mall head or operations head. The posting, requisition REQ529661 on JLL's Workday careers site, was published on 15 September 2026 for a 48-hour week and asks for a degree holder with eight to ten years of security experience, mall or hotel experience preferred, and the ability to communicate well in speech and writing. This page paraphrases it, reads the requirements, describes the site and the week and states what the site can say about living in Ludhiana; it links to the posting, which is the only place to apply.

The posting in detail

The manager is in charge of the safety and security of the designated site, preventing lapses and acting as first responder to emergencies and non-emergencies, with security planning, risk assessment and guarding strategy as the key areas. The duties: supervise the security staff, assign and monitor their work and train them in daily procedures, customer service, basic life safety and first aid; keep the security policies, checklists and manuals current; know the building's security panels and the fire and life-safety code; manage the manpower records for on-roll and contract staff; run the fire drill every week for security and unit staff; patrol the area physically with a focus on lifts and every entrance and exit, using the surveillance equipment, access-control points and alarms, and control access and watch visitors; conduct investigations and prepare incident reports; track material movement and the lost-and-found; communicate regularly with the property manager, the team and the client on events, incidents, concerns, recommendations and staffing; approve and interview contract security hires; ensure the customer briefing reaches all site employees; hold the weekly meeting with the vendor's operations head and share the minutes with the property manager and the client; review the after-hours reports and monitor performance; in an emergency, coordinate with the tenant, the administration and the client to get an injured person to hospital and hand over to doctors or the authorities; draft the disaster-management plan with the site team and the property manager; play a key role in fire, evacuation and human-crisis emergencies; sit in the performance and behaviour meetings for contract staff; and implement and provide the security and staffing budgets. Reporting: directly to the mall head or operations head.

A mall's security runs seven days from before opening to after closing, with the fire drill every week and the mall head as the reporting line

What JLL asks for

A qualified degree holder with eight to ten years of security experience, mall or hotel experience preferred; the ability to communicate well orally and in writing; the analytical and meticulous approach the posting names, with attention to detail, logical problem-solving for short- and long-term security needs and integrity; and the ability to build, maintain, support and validate the performance of subordinate security staff. A mall's security is a public-space security, with footfall, retail theft, parking and festival crowds, and a candidate from a mall or a hotel will be preferred for that reason; the fire-safety guide is the small-scale version of the weekly-drill regime the posting makes the manager's, and the festivals guide the calendar a mall's security runs on.

The site, the shift and the hours

On site at a mall in Ludhiana, 48 scheduled hours a week, reporting to the mall head; a mall runs seven days from before opening to after closing and its security around the clock, so the manager's week is rostered around the peaks and the manager holds the phone overnight. The posting does not name the mall; Ludhiana's large retail centres sit on the Ferozepur Road and Pakhowal Road corridors, and the recruiter will say which. The Punjab page is the site's coverage of the state.

Questions to ask the recruiter about this posting

Which mall, its leasable area, its daily footfall and its parking capacity. The guarding vendor, its strength by shift and the contract's end date. The fire NOC's date and the last fire audit's findings. The CCTV and access-control systems and their age. The incident history of the last year, thefts, medical emergencies and crowd events. The disaster-management plan's state and the last mock drill. The mall head's expectations and the reporting cadence. The security budget the manager implements. The overnight phone arrangement and how weekends rotate. And the range, since the posting states none; a candidate relocating should also ask about staff accommodation.

Where security and life-safety roles sit in India's property sector

A security manager or officer on a managed property owns the gate, the access control, the patrols, the CCTV, the visitor and material registers, the fire drills and the emergency response, and manages the contract guarding vendor whose staff do the standing. Integrated facility and property management firms such as JLL place these roles at commercial towers, campuses and townships, reporting to the property or estate manager, and the work is measured in incidents prevented, drills run and audits passed. The career runs from officer to assistant manager to manager, often from the armed forces or a guarding company; the fire-safety guide , the verification guide and the caretaker guide describe the same duties at PG scale, where the caretaker holds the gate and the owner reviews the camera.

What the posting does not say about pay, and how to read it

The postings state the site, the reporting line, the hours and sometimes the team size and rarely a salary; this page invents none. A manager over a commercial tower's guarding contract and an officer on a single shift sit in different bands, and the recruiter gives the range at the first call. The licensing guide explains the fire NOC and the police-register regime a candidate will be asked about in the interview from the compliance side.

How to prepare the application

JLL's postings also carry a candidate privacy notice and a statement that the firm is an equal-opportunity employer that provides reasonable accommodations to candidates with disabilities on request, and the accessibility guide explains what that means for a candidate who needs one at the interview or on the site.

The interview, in practice

Security-management interviews run on scenarios and documents. The screening confirms the sites guarded, the vendor contracts managed and the drills run; the scenario round, with the property or estate manager, gives a fire alarm on the fourteenth floor at 7 pm with the lift lobby full, a theft reported from a tenant's floor, and a guard found asleep at the gate, and listens for the sequence, the evacuation, the head count, the incident report, the client call, the vendor meeting. A documents round asks to see, or to describe from memory, the disaster-management plan, the weekly drill register, the visitor and material registers and the lost-and-found log from the last site. A people round asks how the candidate has disciplined a vendor's guard, retained a good one and handled a complaint against the guarding team from a woman tenant. Service background is checked with the discharge papers; a candidate should carry them, the police-verification receipt for herself and the fire-safety certificates to the first meeting.

What a security manager reads on PeeGee.in

A security professional reads a PG listing for the gate: the guard's hours and the camera positions the women's verification guide teaches a seeker to ask about, the night-entry process in the night-entry guide, the caretaker's own police verification in the caretaker guide, the extinguisher and the exit in the fire-safety guide. A house that answers those in sentences rather than in the phrase '24x7 security' is a house run by someone who has read an audit report, and the advertising rules explain why the site removes the phrase and keeps the sentences.

Progression from this role

From a security manager's chair the path runs to cluster security manager, city or regional head of security for a facility-management firm or an occupier, and corporate security roles after, over ten years; the record that moves a candidate is incidents prevented, audits passed and drills run, kept as numbers. A fire-safety certification, an industrial-security course and, for corporate roles, a certification such as the CPP are the usual credentials, and a service background is common but not required; the verification guide explains why the security manager who can describe a gate to a woman tenant in plain sentences is the one the client keeps.

Living near the site: PG options in Ludhiana

A security manager with eight to ten years usually takes a single or a small flat near the site, since the phone is held overnight; a candidate relocating should ask the recruiter whether the mall's operator offers staff accommodation, read the winter guide for a Punjab November, and use the get-matched note to reach the houses the Punjab page lists; the brokerage guide explains why a local broker is worth the fee in a city the site lists thinly. Start from and the Ludhiana PG hub .

Frequently asked questions

What does the JLL security manager job in Ludhiana involve?

Owning a mall's safety and security: the guarding staff and their training, policies and manuals, the fire and life-safety code, manpower records, the weekly fire drill, patrols and access control, investigations and incident reports, the lost-and-found and material registers, vendor meetings, after-hours reports, emergency coordination, the disaster-management plan and the security budget, reporting to the mall head.

What experience does JLL ask for?

A degree holder with eight to ten years of security experience, mall or hotel experience preferred, good oral and written communication, and the ability to run drills and validate subordinate staff.

What are the hours?

A scheduled 48-hour week on site at a mall, rostered around a seven-day retail week; a security manager holds the phone overnight.

Does PeeGee.in have PG listings for Ludhiana?

The Punjab page carries what the site has; there are no Ludhiana locality pages or rent bands yet, and this page invents none.

How do I apply?

Sources and further reading

• JLL careers — Manager, Security and Safety (Mall Operations), Ludhiana (REQ529661)
• JLL India
• JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ529661); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner-listing bands on the linked locality pages.