Manager - Revenue Operations

INFINX; India; Hybrid; INR 1,600,000 - 2,400,000; Full time

Job summary

INFINX is seeking a Revenue Operations Manager to lead system and data management across GTM functions. You will own the Salesforce Opportunity and CJ data models, ensuring a measurable funnel from initial touch to retention, with biweekly reporting and board-ready summaries.

You will collaborate with Sales, Marketing, Customer Success, Operations, Product, and Finance to optimize processes, provide insights, and drive improvements while overlapping US time zones.

Qualifications

• A minimum of 7 years in business management, sales operations, sales planning, or revenue operations.
• Expert-level Salesforce with at least 3 years of admin experience; admin certifications preferred.
• Experience with non-standard funnel models and BI tools (Power BI/Tableau).
• Experience with marketing automation and CRM integrations (HubSpot or similar).
• Strong analytical, operational, problem-solving, planning and project management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee system management, data management, reporting and monitoring of revenue ops from first touch to retention.
• Ensure integrity of data models like Salesforce Opportunities and CJ objects; biweekly reporting and board summaries.
• Collaborate across Sales, Marketing, Customer Success, Operations, Product and Finance.
• Identify bottlenecks and drive process improvements with actionable changes.

Skills

Analytical thinking

Project management

Strong communication

Tools

Salesforce

Power BI

Tableau

SQL/SOQL

Excel

HubSpot

Job description

Revenue Operations Manager

Reporting To:Director of Marketing

Location:India (Remote, Hybrid) with US time overlap

Position:

The Revenue Operations Manager is a key member of the Go-To-Market (GTM) team and is responsible for system management, data management, reporting, and monitoring the revenue operations process from first touch through customer acquisition, expansion, and retention.

With a focus on the systems that enable a successful revenue-generating organization, the Manager is a trusted resource across Sales, Customer Success, and Marketing providing insights, support, and direction to improve existing processes while introducing ideas for improvement.

At Infinx, this role owns the integrity of the commercial data model that leadership runs the business on: the Salesforce Opportunity object, the custom Contact Journey (CJ) object, and the funnel that connects them CRL MQL SAL PDC SQO Closed Won. The Manager is accountable for making that funnel measurable, trustworthy, and consistent from biweekly reporting through to the board summary.

This position will ensure cross-functional collaboration and integration among Sales, Marketing, Customer Success, Operations, Product Management, and Finance departments.

Responsibilties:

• - A minimum of 7 years working in business management, sales operations, sales planning, or revenue operations
• - Expert-level knowledge of Salesforce with a minimum of 3 years of administrator experience. Preference for Administrator Certification or Advanced Administrator Certification
• - Experience with custom objects and non-standard funnel models (i.e. comfort working beyond the standard Lead/Contact/Opportunity path)
• - Preference for candidates with experience in Power BI, Tableau, or comparable BI tooling; SQL/SOQL and advanced Excel strongly preferred
• - Experience with marketing automation and CRM integration (HubSpot or similar) preferred
• - Keen ability to identify bottlenecks or process change and respond with new ideas or changes
• - Strong analytical, operational, problem-solving, planning, and project management foundation
• - Excellent written and verbal communication skills
• - Be passionate about technology and desire to further their personal knowledge and expertise
• - Excellent communication and presentation skills
• - Excellent project management and organizational skills
• - Healthcare, HealthTech, or Revenue Cycle Management experience preferred