Revenue Operations Specialist

Retail Insights; India; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Retail Insights is seeking a Senior Revenue Operations professional to own end-to-end revenue processes across sales, marketing, and customer success in India. You will drive CRM governance, data integrity, demand forecasting, and revenue analytics while partnering with sales leadership to improve pipeline velocity.

You will build executive dashboards, identify growth opportunities, and lead cross-functional alignment across Sales, Marketing, Finance, and Delivery to support strategic decisions

Qualifications

• 6+ years in Revenue or Sales Operations.
• CRM systems experience (Salesforce or equivalent).
• Experience in pipeline management, forecasting, revenue analytics.
• Strong analytical skills and data-driven insights.
• Experience with senior sales leadership and cross-functional teams.
• IT services, SaaS, or Retail tech experience.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision‑making data

Skills

Revenue Operations

Sales Operations

CRM (Salesforce)

Forecasting

Revenue analytics

Cross-functional collaboration

Stakeholder management

Data-driven decision making

IT services / SaaS / Retail tech

Tools

Salesforce

BI tools

Job description

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision‑making data

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands‑on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross‑functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments