Revenue Operations Analyst

DevHub, Inc.; Chennai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

SurveySparrow is hiring a Revenue Operations Analyst in Chennai to own revenue data end-to-end, including attribution, lead routing, and MRR reporting. This builder role focuses on creating automations and documenting systems so leadership trusts the numbers and reps act on leads quickly.

Requirements include 1-3 years in Revenue/Sales/Operations roles and a Bachelor’s degree in Business or related quantitative field.

Job description

Revenue Operations Analyst

Experience: 1-3 years

Location: Chennai & Work from Office

Role summary : You'll own SurveySparrow's revenue data from end to end: attribution, lead routing, MRR reporting, compensation data and CRM health. You'll also build the automation that keeps it accurate and fast. This is a builder role, not a reporting seat. Success means leadership trusts the numbers, reps act on leads sooner, and every system you own is documented.

Key Responsibilities

• Revenue reporting and SaaS metrics Run the monthly MRR bridge (new, expansion, contraction, churn) and reconcile CRM deals against billing Report ARR/MRR, NRR, GRR, LTV and cohort retention reporting for leadership Help in increasing operational efficiency leveraging our current data system
• Lead routing and rep enablement Design and run lead routing and assignment (CRM workflows, n8n/zapier) Support Sales, Post sales & Marketing across inbound & expansion motions Maintain the ROE for Sales, CS and Partners
• Compensation, quota and ICP Support quota setting and track attainment by rep and team Validate commission data with Finance each cycle Own the feedback loop on ICP vs Market definition
• CRM, data quality and GTM stack Administer CRM: properties, workflows, associations, permissions Run deduplication, company–domain matching and data governance rules Integrate CRM with billing, product and CS tools via APIs and webhooks Build AI-assisted automations (LLM agents, MCP connectors) that remove manual work

Required Qualifications

Experience & Education 1-3 years progressive experience in Revenue Operations, Sales Operations, Business Operations, Data Analysis, or related analytical roles Bachelor's degree in Business, Engineering, Economics, Finance, Mathematics, Data Science, or quantitative field SaaS/Technology industry experience strongly preferred Startup to scale-up environment experience valued

Technical Skills & Certifications CRM expertise: Advanced workflows, reporting, and automation Business Intelligence tools: Power BI, Tableau, Looker with dashboard creation and DAX experience Data analysis proficiency: Advanced Excel/Google Sheets, SQL (intermediate to advanced level) Statistical analysis and predictive modeling for revenue forecasting and churn prediction AI tools and techniques proficiency with experience utilizing LLMs for business problem-solving Nice to have n8n, Zapier or Make for cross-tool automation Google Apps Script or Java script

Core Skills & Mindset Strong analytical and problem-solving abilities with attention to detail and accuracy Excellent communication and presentation skills for C-level executive reporting Cross-functional collaboration expertise working effectively across Sales, Marketing, CS, and Finance Adaptability in fast-paced environment with strong work ethic and ownership mindset Proactive, solution-oriented approach to complex business challenges