Revenue Operations Specialist

Retail Insights; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Retail Insights is seeking an experienced Revenue Operations leader to own end-to-end revenue functions across sales, marketing, and customer success. You will drive CRM governance, data accuracy, and robust forecasting models to support growth.

Collaborate with senior sales leadership and cross-functional teams to optimize pipelines, build executive dashboards, and deliver strategic insights that inform decision-making.

Qualifications

• 6+ years in Revenue or Sales Operations.
• Hands-on CRM experience, preferably Salesforce.
• Expertise in pipeline management and forecasting.
• Strong data analytics and revenue analytics.
• Experience with senior sales leadership and cross-functional teams.
• Excellent communication and stakeholder management.

Responsibilities

• Own end-to-end revenue operations across sales, marketing, and customer success.
• Drive CRM governance and ensure data accuracy.
• Manage and optimize sales pipeline, forecasting, and revenue tracking.
• Partner with sales leadership to improve conversion and deal velocity.
• Build executive dashboards and performance metrics.
• Identify gaps in revenue processes and recommend fixes.
• Support leadership with strategic insights and decision data.
• Drive process automation and system improvements.
• Coordinate cross-functional alignment between Sales, Marketing, Finance, and Delivery.

Skills

Revenue Operations

Sales Operations

CRM governance

Pipeline management

Forecasting

Revenue analytics

Data analytics

Stakeholder management

Cross-functional collaboration

Presentation skills

Tools

Salesforce

Job description

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision-making data

Requirements

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments

Education Qualification

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments