MANAGER | QUALITY & COMPLIANCE

Medico Hub; Dibrugarh; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Medico Hub in Assam seeks a Manager of Quality & Compliance to establish a unified QA framework across Tinsukia and Dibrugarh hospitals, lead NABH accreditation efforts, and maintain existing certifications.

The role requires a nursing, life sciences, medical or hospital administration graduate with at least five years in hospital quality and compliance, willingness to base in Tinsukia, and travel to Dibrugarh.

Qualifications

• Graduate in Nursing, Life Sciences, Medicine or Hospital Administration (MHA/equivalent).
• Minimum 5 years' experience in hospital quality & compliance.
• Must have completed at least one NABH accreditation/certification cycle through award.
• Working knowledge of Indian healthcare statutory licensing.
• Strong policy and SOP documentation skills.
• Willingness to be based in Tinsukia with regular travel to Dibrugarh.

Responsibilities

• Establish and manage a common Quality & Compliance framework across both hospitals
• Lead NABH accreditation process for Tinsukia hospital, including gap analysis, application, assessment and closure of non-conformities
• Maintain Dibrugarh's existing entry-level NABH certification and manage surveillance/renewal
• Develop policies, SOPs, quality indicators and documentation
• Conduct internal audits and coordinate quality committees
• Manage clinical governance including incident/near-miss reporting, infection control, clinical audits and patient complaints
• Conduct staff training on quality, patient safety and infection control
• Maintain statutory licence and registration records
• Coordinate compliance related to Clinical Establishments, Biomedical Waste, AERB/eLORA, Fire, Pollution Control Board, Pharmacy, PC-PNDT and other applicable licences
• Lead the hospital's Digital Personal Data Protection Act (DPDP Act 2023) compliance programme
• Maintain data-processing inventory, consent, retention/erasure and data-breach processes

Skills

Quality management

Policy documentation

NABH knowledge

Incident reporting

Infection control

Education

Nursing

Life Sciences

Medicine

Hospital Administration

Job description

Contact 639865 2832

URGENT HIRING – MANAGER | QUALITY & COMPLIANCE

Multi-Speciality Hospital

Location: Tinsukia, Assam

Sites Covered: Tinsukia & Dibrugarh

Position: Manager – Quality & Compliance

Reporting To: Unit Head, Hospitals, Tinsukia

Travel: Minimum 8 days/month at Dibrugarh

Remuneration: Commensurate with experience

Key Responsibilities

• Establish and manage a common Quality & Compliance framework across both hospitals
• Lead NABH accreditation process for Tinsukia hospital, including gap analysis, application, assessment and closure of non-conformities
• Maintain Dibrugarh's existing entry-level NABH certification and manage surveillance/renewal
• Develop policies, SOPs, quality indicators and documentation
• Conduct internal audits and coordinate quality committees
• Manage clinical governance including incident/near-miss reporting, infection control, clinical audits and patient complaints
• Conduct staff training on quality, patient safety and infection control
• Maintain statutory licence and registration records
• Coordinate compliance related to Clinical Establishments, Biomedical Waste, AERB/eLORA, Fire, Pollution Control Board, Pharmacy, PC-PNDT and other applicable licences
• Lead the hospital's Digital Personal Data Protection Act (DPDP Act 2023) compliance programme
• Maintain data-processing inventory, consent, retention/erasure and data-breach processes

Eligibility

• Graduate in Nursing, Life Sciences, Medicine or Hospital Administration (MHA/equivalent)
• Minimum 5 years' experience in hospital quality & compliance
• Must have completed at least one NABH accreditation/certification cycle through award
• Working knowledge of Indian healthcare statutory licensing
• Strong policy and SOP documentation skills
• Willingness to be based in Tinsukia with regular travel to Dibrugarh

Desirable

• NABH Assessor Training / NABH-recognised quality qualification
• Experience in commissioning a new hospital
• Exposure to DPDP/ISO 27001 or equivalent
• Working knowledge of Assamese

Authority: Direct access to Unit Head; authority to stop or escalation practices presenting immediate patient-safety or licensing risks.

Skills: compliance,infection control,reporting,documentation,accreditation,licensing,hospitals,infection,nabh