Manager - New Business Development & Client Servicing

Hello Recruiter; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Interspace is a fast-growing marketing communications agency that partners with brands across media, retail branding and experiential marketing. We seek a commercially driven Manager – New Business Development & Client Servicing to build a strong pipeline, convert opportunities into mandates and nurture long-term client relationships.

The role requires translating briefs into integrated solutions, collaborating with internal teams to deliver high-quality work, and driving client satisfaction,

Qualifications

• 5–6 years of relevant experience in New Business Development, Client Servicing, Ad Sales or a related client-facing role.
• Proven experience in managing client relationships and working with brands across categories.
• Candidates from Ad Sales backgrounds across Print, Radio, TV, OOH or related media sectors may also be considered.
• Experience within media houses, advertising agencies or OOH businesses will be relevant for the role.

Responsibilities

• Build and manage a strong pipeline of prospective clients through focused outreach, networking and market intelligence.
• Research target organizations, categories and decision-makers to identify relevant new business opportunities.
• Understand prospective client needs and work with internal teams to develop relevant, insight-led solutions and proposals.
• Lead new business conversations, presentations and follow-ups through to conversion, while maintaining disciplined tracking of opportunities.
• Own day-to-day client relationships and act as a trusted point of contact across ongoing mandates.
• Understand the client’s business, brand objectives and priorities, and translate them into clear briefs and actionable solutions.
• Drive internal coordination from brief to delivery, ensuring timelines, quality and client expectations are consistently met.
• Build strong client engagement to support retention, repeat business and expansion of existing accounts.
• Cross-functional Collaboration & Delivery: Work closely with Media Planning & Buying, Creative, Production and other relevant teams to develop integrated client solutions.
• Ensure clear briefing, timely follow-ups and seamless coordination across teams for effective delivery.
• Identify opportunities to cross-sell the company’s wider capabilities and expand the scope of existing client relationships.
• Strong communication, presentation and client-facing skills
• Commercial acumen with a sound understanding of media, marketing and integrated communication solutions
• Strong networking, relationship-building and influencing skills
• Excellent organizational and project management skills with the ability to manage multiple opportunities and client mandates
• Proactive, persuasive and result-oriented approach with a strong ownership mindset
• Strong new business development, negotiation and client servicing capability

Skills

New Business Development

Negotiation

Project Management

Media Planning

Presentation Skills

Relationship Building

Strategic Thinking

Job description

Manager - New Business Development & Client Servicing

Just a heads up — The interview process for this role may include AI-based interviews.

Department

Experience

5-6 years

Skills

New Business Development

Negotiation

Project Management

Media Planning

Presentation Skills

Relationship Building

Strategic Thinking

Job Description

About Interspace

Interspace is a fast-growing 360° marketing communications agency working across media, retail branding, experiential marketing, activations, digital, creative and technology-driven solutions. We help brands create impactful consumer experiences through strategic thinking, operational excellence and flawless execution across multiple touchpoints.

About the Role

We are looking for a commercially driven Manager – New Business Development & Client Servicing to build a strong new-business pipeline, convert opportunities into client mandates and develop long-term client relationships. The role requires a strong understanding of client businesses, the ability to translate briefs into integrated solutions, and close collaboration with internal teams to deliver high-quality work that drives client satisfaction, retention and business growth.

Key Responsibilities

New Business Development

Build and manage a strong pipeline of prospective clients through focused outreach, networking and market intelligence.

Research target organizations, categories and decision-makers to identify relevant new business opportunities.

Understand prospective client needs and work with internal teams to develop relevant, insight-led solutions and proposals.

Lead new business conversations, presentations and follow-ups through to conversion, while maintaining disciplined tracking of opportunities.

Own day-to-day client relationships and act as a trusted point of contact across ongoing mandates.

Understand the client’s business, brand objectives and priorities, and translate them into clear briefs and actionable solutions.

Drive internal coordination from brief to delivery, ensuring timelines, quality and client expectations are consistently met.

Build strong client engagement to support retention, repeat business and expansion of existing accounts.

Cross-functional Collaboration & Delivery

Work closely with Media Planning & Buying, Creative, Production and other relevant teams to develop integrated client solutions.

Ensure clear briefing, timely follow-ups and seamless coordination across teams for effective delivery.

Identify opportunities to cross-sell the company’s wider capabilities and expand the scope of existing client relationships.

Strong communication, presentation and client-facing skills

Commercial acumen with a sound understanding of media, marketing and integrated communication solutions

Strong networking, relationship-building and influencing skills

Excellent organizational and project management skills with the ability to manage multiple opportunities and client mandates

Proactive, persuasive and result-oriented approach with a strong ownership mindset

Strong new business development, negotiation and client servicing capability

Qualifications & Experience

5–6 years of relevant experience in New Business Development, Client Servicing, Ad Sales or a related client-facing role.

Proven experience in managing client relationships and working with brands across categories.

Candidates from Ad Sales backgrounds across Print, Radio, TV, OOH or related media sectors may also be considered.

Experience within media houses, advertising agencies or OOH businesses will be relevant for the role.

Why Join Interspace?

Be part of a fast-growing and entrepreneurial organization with integrated capabilities across media, retail branding and experiential marketing.

Work with leading brands across diverse industries and contribute to solving varied business and communication challenges.

Opportunity to directly influence new business growth while building and expanding long-term client partnerships.

Strong focus on learning, development and career progression.

Collaborative culture that values accountability, initiative and execution excellence.

Exposure to cross-functional teams and the opportunity to sell and service integrated solutions across the company’s capabilities.