Manager - LRM

ESP Engineered; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

ESP Engineered in Pune District, Maharashtra, is seeking a Manager – LRM to oversee pre-sales teams and ensure operational efficiency. In this role, you will supervise team leads, monitor lead qualification processes, and provide coaching to enhance performance. The ideal candidate should have over 5 years of experience in inside sales, with strong leadership skills and hands-on CRM experience. Join us to drive the growth of our rooftop solar solutions across India.

Qualifications

• 5+ years of experience in inside sales, with at least 3 years in team management.
• Hands-on experience with CRM tools and lead management workflows.
• Strong people management and operations ability.
• Excellent interpersonal skills to motivate and manage diverse teams.

Responsibilities

• Supervise and guide pre-sales/inside sales team leads and executives to meet KPIs.
• Monitor lead qualification and scheduling processes, ensuring timely follow-ups and conversions.
• Provide on-ground coaching and feedback to improve team performance.
• Collaborate with the Associate Director to implement strategies and process improvements.

Skills

Inside sales management

Team coaching

CRM tools usage

Interpersonal skills

Tools

CRM software

Job description

At SolarSquare we are building the Home‑Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full‑stack D2C residential solar brand – designing, installing, maintaining (after‑sales) and financing solar systems for home‑owners across India.

In 3 years, we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

The Manager – LRM will oversee the performance of pre‑sales teams, ensuring leads are efficiently handled and meetings are effectively scheduled. This role is focused on execution, team coaching, and ensuring the daily operations align with broader sales goals.

Key Responsibilities

• Supervise and guide pre‑sales/inside sales team leads and executives to meet KPIs.
• Monitor lead qualification and scheduling processes, ensuring timely follow‑ups and conversions.
• Provide on‑ground coaching and feedback to improve team performance.
• Collaborate with the Associate Director to implement strategies and process improvements.

Prepare performance reports and provide insights on key trends to senior leadership.

Qualifications

• 5+ years of experience in inside sales, with at least 3 years in team management.
• Hands‑on experience with CRM tools and lead management workflows.
• Strong people management and operations ability.
• Excellent interpersonal skills to motivate and manage diverse teams.