Manager - Learning & Development | Consulting Organisation

Confidential; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Confidential in Mumbai is seeking a Senior Manager – Learning & Development to lead end‑to‑end L&D initiatives. The role combines learning design, programme management, facilitation and stakeholder engagement with senior leaders and Partners.

The candidate will diagnose capability gaps, translate them into practical interventions, and own the execution from design to impact evaluation.

Qualifications

• MBA/PGDM in HR or related discipline from a leading institute.
• Additional certifications in Instructional Design or Facilitation would be advantageous.
• 8–10 years HR experience with at least 4 years in L&D CoE.
• Experience in professional-services environment preferred.

Responsibilities

• Identify individual, team and organisational capability needs and translate into learning journeys.
• Design high‑quality learning content, facilitator guides and materials.
• Independently facilitate behavioural skills programs for diverse audiences.
• End‑to‑end programme management from concept to evaluation.

Skills

Instructional design

Facilitation

Stakeholder management

Project management

English proficiency

Education

MBA / PGDM in HR / OB or related

Tools

PowerPoint

Learning Management Systems

Job description

Senior Manager Learning & Development

Span of Control: Plan L&D Roadmap and simultaneously own the execution - diagnose a Learning Need, design Content to Facilitating Sessions, manage Implementation and evaluate Impact

Qualification: MBA (HR) from a Tier – I institute

Reporting to: Executive Director - Learning & Development

Post Qualification Experience: Overall, 8-10 years HR, with at least 4 years exclusively in Learning & Development CoE

Location: Lower Parel, Mumbai

Designation: Manager / Senior Manager - Learning & Development

THE ROLE

We are looking for an accomplished and highly driven Learning & Development professional to join the Firm as Senior Manager – Learning & Development.

The role requires a strong combination of Learning Design, Programme Management, Facilitation and Stakeholder Engagement. The successful candidate will work closely with Partners, Business Leaders, HR and other internal teams to identify Capability-Building priorities and translate them into relevant, practical and high-quality learning interventions.

This is a hands-on role for someone who can think strategically while taking end-to-end ownership of execution—from diagnosing a learning need and designing content to facilitating sessions, managing implementation and evaluating impact.

JOB RESPONSIBILITIES

Learning Needs and Programme Design

• Partner with business leaders, partners, HRBPs and other stakeholders to identify individual, team and organisational capability needs.
• Analyse performance feedback, business priorities and talent data to distinguish genuine learning needs from broader performance or organisational issues.
• Translate identified needs into structured learning journeys, workshops and development initiatives for professionals at different career stages.
• Apply sound instructional-design and adult-learning principles to create relevant, practical and engaging learning experiences.
• Design and develop high-quality presentations, facilitator guides, participant materials, toolkits, case studies, simulations and other learning resources.
• Adapt external frameworks and content to suit the context, culture and requirements of a professional-services firm.

Facilitation and Learning Delivery

• Independently facilitate behavioural skills programmes in areas such as communication, feedback, time/ people management, collaboration and personal effectiveness.
• Deliver sessions with confidence and credibility to varied audiences, including lawyers and allied professionals.
• Support internal subject-matter experts and leaders in structuring and delivering effective learning sessions.

Programme Management and Implementation

• Take end-to-end ownership of learning initiatives - from conceptualisation and stakeholder alignment to launch, delivery, follow-through and evaluation.
• Manage multiple programmes simultaneously while maintaining high standards of quality, responsiveness and attention to detail.
• Coordinate effectively with internal teams, external facilitators and vendors to ensure seamless programme delivery.
• Track programme progress, participation, feedback, learning application and other agreed measures of effectiveness.

Stakeholder Engagement

• Build trusted relationships with partners, senior leaders, HR colleagues and professionals across the Firm.
• Understand stakeholder expectations, ask the right diagnostic questions and constructively influence decisions relating to learning and development.
• Present ideas and recommendations clearly, confidently and persuasively.
• Work collaboratively across functions and offices while remaining accountable for agreed outcomes.

CANDIDATE PROFILE

Education And Prior Experience

• MBA / PGDM in Human Resources, Organisational Behaviour or a related discipline from a leading business school or institution.
• Relevant qualifications or certifications in Instructional Design, Facilitation, Behavioural Training, Coaching or Psychometric Tools would be an advantage.
• Relevant experience in Learning & Development, Talent Development or Organisational Development.
• Meaningful L&D experience within a professional-services environment—such as a Law Firm, Consulting Firm, Big 4, Financial Services organisation or other knowledge-led enterprise—would be good to have.

Skills and Capabilities

• Strong instructional-design and content-development capability.
• Confident and engaging facilitation skills.
• Excellent command of spoken and written English.
• Strong stakeholder-management and influencing capability.
• Sound business understanding and an appreciation of the expectations and working environment of professional-services firms.
• High degree of ownership, initiative and execution discipline.
• Strong planning, project-management and organisational skills.
• Proficiency in PowerPoint and other content-development tools; familiarity with learning management systems and digital learning platforms would be useful.
• Ability to work independently while collaborating effectively with a small, high-performing team.