Manager- Launch Planning

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] is seeking a seasoned engineer to lead service trial activities for new vehicle programs in Chennai. You will plan and execute tests on prototype and production-intent vehicles, evaluate performance and reliability, and drive field issue resolutions before launch.

The role requires 7–9 years in automotive tech support, with strong diagnostics, data analysis, and cross-functional collaboration skills.

Qualifications

• Vehicle diagnostics and troubleshooting.
• Vehicle evaluation and validation techniques.
• Automotive systems knowledge (ICE, EV, Electronics & Software).
• Root cause analysis and problem-solving.
• Data analysis and technical reporting.
• Cross-functional stakeholder management.

Responsibilities

• Plan and execute service trials on prototype, pilot, and production-intent vehicles.
• Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience.
• Identify potential field issues and drive timely resolution before launch.
• Track concerns to closure through structured reviews with engineering teams.
• Feed product reliability and serviceability improvements into future vehicle programs.

Skills

Diagnostics

Troubleshooting

Evaluation

Serviceability

Reliability

Data analysis

Root cause

Cross-functional

Education

BE/B.Tech in Automobile Engineering/Mechanical Engineering/Electrical & Electronics Engineering

Job description

Job Description:

Responsibilities & Key Deliverables

Purpose of the role: Lead service trial activities for new vehicle programs to ensure product readiness, serviceability, and field robustness before launch.

Key Responsibilities:

• Plan and execute service trials on prototype, pilot, and production-intent vehicles.
• Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience.
• Identify potential field issues and drive timely resolution before launch.
• Track concerns to closure through structured reviews with engineering teams.
• Feed product reliability and serviceability improvements into future vehicle programs.

Preferred Industries

Education Qualification

BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering

General Experience

Around 7 to 9 years experience in technical support in Automotive industry

Critical Experience

Primary Skills:

Vehicle diagnostics and troubleshooting
Vehicle evaluation and validation techniques
Automotive systems knowledge (ICE, EV, Electronics & Software)
Root cause analysis and problem-solving
Data analysis and technical reporting
Cross-functional stakeholder management

Secondary Skills:

Communication: Strong verbal and written communication skills for effective collaboration with technical teams,
Problem-Solving: Aptitude for developing quick and effective solutions to field issues,
Project Management: Ability to manage multiple tasks and projects efficiently,

Requirements: