Manager - Inside Sales | HigherEducation

upGrad; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Professional growth

Collaborative culture

Access to upGrad courses

Job summary

upGrad is seeking an Inside Sales Manager to drive student enrollment from proactive conversations and strategic outreach. You will manage leads, utilize CRM insights, and collaborate with Marketing to optimize campaigns.

The role emphasizes coaching new reps and achieving targets within an in-office setting in Bengaluru. The ideal candidate has 3+ years in inside sales, strong communication, and a deep understanding of the Indian education landscape.

Qualifications

• Bachelor's degree in Business, Marketing or related field.
• 3+ years in inside sales, preferably Edtech.
• Strong interpersonal skills and client rapport ability.
• Proficient with CRM software and sales tools.
• Excellent verbal and written communication skills.

Responsibilities

• Lead generation and lead management across channels.
• Oversee CRM for tracking and reporting.
• Reach out to prospective students and align with course offerings.
• Meet and exceed monthly and quarterly sales targets.
• Collaborate with Marketing to refine sales strategies.
• Mentor new inside sales team members.

Skills

Lead generation

CRM proficiency

Communication

Multi-tasking

Education

Bachelor's degree in Business

Tools

CRM software

Job description

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

Work Mode – In-Office

Position Overview -

As an Inside Sales Manager, you will play a crucial role in harnessing business opportunities through proactive conversations, relationship-building, and delivering effective sales strategies.

Key Responsibilities -

• Lead Generation & Management: Identify and qualify potential leads from various channels.
• Oversee the CRM system for effective lead management and reporting.
• Sales Execution: Reach out to potential students, understanding their educational needs, and suggesting suitable courses. Achieve and exceed monthly and quarterly sales targets.
• Team Collaboration: Work closely with the marketing department to align sales strategies.
• Share insights and feedback from clients to the product team, aiding in course improvement and creation.
• Sales Training & Development: Assist in training new inside sales representatives, ensuring they are well-versed with upGrad’s offerings.
• Continually enhance sales skills, product knowledge, and industry understanding to drive sales performance.
• Customer Relationship Management: Establish and maintain strong relationships with potential and existing customers. Ensure smooth transition of customers from the sales phase to the onboarding process.

Desired Skills & Experience -

• Bachelor's degree in Business, Marketing, or related fields.
• 3+ years of experience in inside sales, preferably in the Edtech or E-learning industry.
• Strong interpersonal skills with an aptitude for building rapport with clients.
• Proficient in CRM software and other sales-enhancing technologies.
• Exceptional verbal and written communication skills.
• Ability to multitask and manage multiple leads simultaneously.
• Understanding of the Indian education landscape will be an advantage.

Benefits -

• Competitive salary with performance-based bonuses.
• Opportunity for professional growth within a dynamic and growing company.
• A collaborative and inclusive company culture.
• Access to upGrad courses and learning resources.

Why Join upGrad?

• Opportunity to contribute to one of India's leading EdTech organizations.
• Exposure to large-scale digital campaigns and brand initiatives.
• Collaborative and high-growth work environment.
• Learning and development opportunities across diverse business functions.