Manager - Infrastructure Servers, Storage & Cloud

Tata Communications Transformation Services (TCTS); Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Tata Communications Transformation Services (TCTS) seeks a Lead for Server, Virtualization & Cloud Infrastructure to own lifecycle management of servers, virtualization (VMware/KVM), AWS cloud, storage, and backup. Drive strategy, modernization and vendor partnerships.

Responsibilities include architecture, operation, and governance across on-prem and cloud platforms, with leadership of a 5–10 person team and strong focus on security and compliance.

Qualifications

• 6–12 years in enterprise server infrastructure and cloud admin roles.
• 3–5 years in leadership or Senior L3 capacity.
• Proven VMware/HPE/AWS expertise and asset lifecycle experience.
• Lifecycle planning, capacity forecasting and asset management.
• Strong Windows/Linux security hardening and patch workflows.
• Vendor relationship mgmt with HPE, VMware and AWS.

Responsibilities

• Design, deploy, operate and optimize HPE Synergy/Blade servers and SAN.
• Manage VMware/KVM and AWS cloud infrastructure and backups.
• Oversee Zabbix monitoring, incident and SLA adherence.
• Plan hardware lifecycle, OS/VMware upgrades, refresh programs.
• Ensure security hardening, patching and vulnerability remediation.
• Forecast compute/storage capacity; plan DR and BC testing.
• Manage OEM/AMC contracts and vendor escalations.
• Define technology roadmap; drive modernization and cost control.
• Lead 5–10 engineers; mentor and align tasks with business needs.

Skills

Server infra

Virtualization

AWS cloud

Vendor management

Team leadership

Lifecycle planning

Security hardening

Capacity planning

Monitoring tools

Education

Bachelor's in IT/CS

Tools

VMware vSphere

KVM

HPE Synergy

HPE MSA

AWS

Zabbix

Job description

Lead - Server, Virtualization & Cloud Infrastructure

Purpose of Role:

Lead & own the complete lifecycle management for physical servers, virtualization (VMware & KVM), cloud (AWS), storage (HPE SAN/MSA), backup, and monitoring platforms supporting the IT Operations infrastructure. Drive strategy, modernization and vendor partnerships.

Key Responsibilities:

Infrastructure ownership design, deploy, operate, and optimize HPE Synergy / Blade Servers / SAN switches, HPE MSA storage, VMware & KVM virtualization, AWS cloud infrastructure, backup systems, Zabbix monitoring, rack servers.

Operations management full server, storage, virtualization & cloud operations, incident and problem management, SLA oversight.

Lifecycle management hardware & firmware lifecycle planning, OS and VMware lifecycle, storage expiration tracking, planning refresh/upgrade programs.

Security & compliance server hardening, patch management, vulnerability/PT remediation, audit support.

Capacity planning forecast compute & storage growth, cloud resource planning, virtualization capacity optimization.

Business continuity & DR DR planning & testing, backup governance & restore validation, BC metrics reporting.

Vendor management maintain OEM partnerships (HPE [hardware], VMware [virtualization], AWS [cloud], third party support), coordinate AMC/support contracts, manage escalations.

Strategy & roadmap define technology roadmap, modernization initiatives, automation, infrastructure optimization, cost control.

Team leadership mentor, train & manage team of server engineers, performance reviews, align tasks to business requirements.

Required Experience & Skills:

6-12 years in enterprise server infrastructure, virtualization & cloud administration, with 3-5 years in a leadership or senior L3 role.

Proven track record with HPE Synergy/Blade, VMware vSphere (VCP), KVM, AWS (VPC, IAM, EC2), SAN technologies (HPE MSA/SAN), backup systems and Zabbix monitoring.

Expertise in lifecycle planning, capacity forecasting, and asset management.

Strong security skills: Windows/Linux hardening, patch mgmt workflows, vulnerability remediation, audit support.

Excellent vendor relationship mgmt with HPE, VMware, AWS; experience negotiating AMC contracts.

Leadership: ability to lead 5-10 engineers, manage projects, stakeholder communication and technology implementation.

Preferred Certifications & Qualifications:

VMware VCP (mandatory)

AWS Certified (Associate)

HPE Infrastructure certifications

Microsoft Certified: Windows Server

ITIL Foundation

Strategic thinking and planning

Team leadership and mentorship

Vendor and stakeholder management

Reporting Relationships:

Reports to Head of IT Operations; leads Server & Cloud Infrastructure team.