Deputy Chief Manager - IT Infra

PeopleStrong; Chennai District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

PeopleStrong is seeking a senior IT leader to own and drive Enterprise IT Infrastructure, cloud management, and transformation initiatives in a large-scale environment. The role focuses on virtualization, backups, DR, and cost optimization while ensuring security, governance, and regulatory compliance.

You will lead teams across infrastructure operations, hardware and software asset management, and vendor relationships, aligning technology with business priorities and budget constraints.

Qualifications

• Bachelor's Degree in Computer Science, Engineering or related discipline.
• Master's Degree preferred.
• ITIL Foundation/Managing Professional; VMware VCP/VCAP; AWS Solutions Architect; PMP/PRINCE2; CISSP or equivalent security certification.

Responsibilities

• Lead infrastructure, cloud, backup, DR, and transformation projects.
• Manage budgets, timelines, risks, resources, and stakeholder expectations.
• Drive automation and process improvements; ensure ITIL processes including Incident, Problem, Change, Capacity, Availability, and Configuration Management.
• Oversee vendor governance, contracts, SLAs, renewals, and compliance.

Skills

Leadership

Stakeholder management

Strategic planning

Vendor governance

Education

Bachelor's degree in CS/Engineering

Master's degree (preferred)

Tools

VMware vSphere

vCenter

Cloud platforms (Azure/AWS)

ITIL

Job description

• Manage enterprise IT infrastructure including servers, storage, operating systems, virtualization platforms, cloud environments, and end-user computing.
• Ensure high availability, performance, scalability, and security of IT services.
• Establish infrastructure standards, policies, and operational procedures.
• Drive capacity planning, technology refreshes, and infrastructure modernization initiatives.
• Monitor infrastructure health and proactively mitigate operational risks.

2. Backup & Recovery Management

• Develop and implement enterprise backup and recovery strategies for on-premises and cloud environments.
• Ensure successful backup execution, monitoring, and reporting.
• Conduct regular backup restoration tests to validate recoverability.
• Define and manage backup retention policies in line with business and regulatory requirements.
• Monitor compliance with RPO (Recovery Point Objective) requirements.

3. Disaster Recovery (DR)

• Develop, maintain, and enhance Disaster Recovery
• Define and monitor RPO and RTO targets for critical applications and infrastructure.
• Coordinate periodic DR drills and failover testing activities.
• Ensure DR infrastructure readiness and documentation accuracy.
• Drive closure of observations identified during DR exercises and audits.
• Manage VMware vSphere, ESXi, vCenter, HA, DRS, SRM, and associated virtualization technologies.
• Lead VMware upgrades, migrations, patching, and capacity planning activities.
• Optimize resource utilization and infrastructure performance across virtual environments.
• Support virtualization strategy and hybrid cloud integration initiatives.
• Manage cloud platforms such as Microsoft Azure, AWS cloud services.
• Establish cloud governance frameworks, security controls, and operational standards.
• Monitor cloud utilization and optimize infrastructure costs.
• Cloud-native adoption, and modernization initiatives.
• Ensure cloud resilience, backup integration, and regulatory compliance.

6. Hardware Asset Management

• Manage the lifecycle of servers, storage, laptops, desktops, and network devices.
• Oversee procurement, deployment, maintenance, warranty management, and disposal activities.
• Maintain asset inventory accuracy and compliance.
• Implement hardware refresh and lifecycle management strategies.

7. Software & License Management

• Manage software procurement, deployment, upgrades, renewals, and retirement.
• Ensure software license compliance and optimization.
• Maintain software asset inventory and entitlement records.
• Evaluate emerging technologies and recommend solutions aligned with business needs.
• Establish and govern IT Asset Management processes and policies.
• Maintain accurate hardware and software asset repositories and CMDB.
• Conduct periodic asset audits and reconciliations.
• Ensure compliance with audit, governance, and regulatory requirements.
• Track asset lifecycle from procurement through disposal.
• Manage relationships with technology vendors, OEMs, cloud providers, managed service providers, and system integrators.
• Negotiate contracts, commercial agreements, SLAs, and renewals.
• Conduct vendor governance and performance review meetings.
• Drive cost optimization and service improvement initiatives.
• Ensure vendors meet contractual and regulatory obligations.

10. Security, Governance & Compliance

• Ensure infrastructure adheres to organizational security standards and regulatory requirements.
• Support internal audits, external audits, and compliance assessments.
• Drive vulnerability remediation and risk mitigation activities.
• Collaborate with Information Security teams on security control implementation.
• Ensure compliance with industry regulations and governance frameworks.

11. Project & Service Management

• Lead infrastructure, cloud, backup, DR, and transformation projects.
• Manage budgets, timelines, risks, resources, and stakeholder expectations.
• Drive automation and process improvement initiatives.
• Ensure adherence to ITIL processes including Incident, Problem, Change, Capacity, Availability, and Configuration Management.

12. Team Leadership & Stakeholder Management

• Lead and mentor infrastructure, cloud, backup, and asset management teams.
• Define KPIs, development plans, and performance objectives.
• Engage with business leaders to align technology initiatives with business priorities.
• Foster a culture of accountability, innovation, and continuous improvement.

Qualifications

Education

• Bachelor's Degree, Computer Science, Engineering, or related discipline.
• Master's Degree (Preferred).

Certifications (Preferred)

• ITIL Foundation/Managing Professional
• VMware VCP/VCAP
• AWS Certified Solutions Architect
• PMP/PRINCE2
• CISSP or equivalent security certification

Experience

• 12–18 years of overall IT experience.
• Minimum 3–5 years in a for role managing enterprise infrastructure and cloud environments.
• Experience in Backup, Disaster Recovery, VMware Administration, Cloud Management, IT Asset Management, Vendor Management, and Service Delivery.
• Experience working within regulated industries such as BFSI, Financial Services, Insurance, Healthcare, or Enterprise IT environments is preferred.

Technical Skills

Infrastructure

• Windows Server
• Active Directory
• DNS, DHCP
• Storage & SAN Management
• VMware vSphere
• ESXi
• vCenter
• VMware SRM

Backup Solutions

• Commvault
• Veeam
• NetBackup
• Amazon Web Services (AWS)
• Cloud Security & Governance

Asset Management

• IT Asset Lifecycle Management
• Software Asset Management
• CMDB Management
• License Compliance

Monitoring & Management

• ManageEngine
• Cloud Governance & Management
• Backup & Disaster Recovery Strategy
• VMware Administration
• IT Asset Management
• Financial & Budget Management
• Regulatory Compliance & Audit Readiness
• Strategic Planning
• Stakeholder Management

This position is ideal for a senior IT leader responsible for Infrastructure Operations, Cloud Management, VMware, Backup & DR, Hardware & Software Asset Management, Vendor Governance, Compliance, and Technology Transformation across enterprise environments.