Manager- Hubli (Rider Sourcing & Onboarding)

Delhivery; Bengaluru, Hubli; On-site; INR 1,100,000 - 1,800,000; Full time

Job summary

Delhivery in Bengaluru is seeking a proactive Operations Manager to lead last mile execution. You will coordinate with ground operations and Last Mile leadership to ensure smooth delivery flow, drive vendor engagement, and optimize regional costs.

You will analyse data, manage stakeholders, and guide teams to meet rider capacity targets while collaborating with government bodies and private partners. A hands-on, go-getter attitude and strong communication are essential.

Qualifications

• Experience in Logistics/Manufacturing industry.
• Strong communication and people management.
• Analytical skills with data-driven decision making.
• Ability to work in a team with internal and external stakeholders.

Responsibilities

• Synchronize with ground operations and Last Mile leadership to manage smooth operations.
• Acquire local vendors/retailers near dispatch centers at variable rates.
• Optimize delivery costs at regional level through vendor negotiation and dynamic pricing.
• Identify opportunities to collaborate with government and private entities to build rider networks.
• Ensure data sanity for rider agents count and capacity promised for dispatch.
• Conduct field visits to manage last mile partners.

Skills

Operations Management

Data Analysis

Stakeholder Management

Job description

Role & responsibilities :

• Synchronizes with the ground operations team as well as Last Mile leadership team and other stakeholders to manage smooth last mile operations LMA operations, by understanding the requirements and helps fix the gaps using different channels including recruitment drives, activations at ground level, & field hiring etc.
• Ensuring and acquiring local vendors/retailers near the dispatch center of Delhivery at variable rates and keeping track of it
• Ensuring the cost of delivery is low/optimized at the regional level by guiding the team/stakeholders/ business on negotiation with vendors and applying dynamic costs for last mile delivery
• Identifying opportunities to collaborate with government, non-government agencies/organizations, and private entities that further the goal of building a stable last mile rider network in the region
• Ensuring the data sanity of respective states assigned with rider agents count and capacity promised for dispatch is maintained and is readily available
• Conducting field visits to ensure effective acquisition and management of last mile partners

Person Specifications- Skillsets/Education:

• Functional Skills Operations Management, Data Analysis, Stakeholder Management
• Experience - Relevant experience inLogistics/ Manufacturing industry.
• Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude
• Exposure to work in /Ability to work well ina team environment. Collaborate with internal andexternal stakeholders for business purposes/in order to gain credibility with senior management.