Job Purpose
To drive HR projects, workforce analytics, and performance monitoring across hospital units, enabling data-driven decisions, manpower optimisation, and operational efficiency.
Key Responsibilities
- HR PMO: Plan and monitor HR strategic initiatives, track milestones, risks, deliverables, and ensure timely project closure.
- HR Automation: Drive HRMS enhancements, process automation, standardisation, and paperless HR initiatives.
- HR Analytics: Develop dashboards for headcount, manpower cost, attrition, recruitment TAT, vacancies, absenteeism, overtime, and productivity.
- Hospital Workforce Planning: Analyse manpower deployment against bed capacity, occupancy, patient load, and operational requirements, in coordination with hospital leadership.
- Performance Monitoring: Track HR KPIs, workforce costs, recruitment effectiveness, employee retention, and training compliance.
- MIS & Reporting: Ensure data accuracy, automate reports, and provide actionable insights through Excel, Power BI, and HRMS.
- Governance: Conduct periodic HR performance reviews, track action points, and monitor implementation of HR initiatives across units.
Key Performance Indicators
- Timely completion of HR projects.
- Accuracy and timeliness of HR dashboards.
- Improvement in recruitment TAT and manpower utilisation.
- Reduction in avoidable attrition and overtime costs.
- HR process automation and standardisation.
- Timely closure of review action points.
Qualifications & Experience
- MBA / PGDM in HR, Analytics, or a related discipline.
- 58 years of relevant experience in HR PMO, analytics, or HR operations.
- Advanced Excel, Power BI, and HRMS proficiency.
- Healthcare or multi-unit organisation experience preferred.
Key Stakeholders
- Internal: CHRO / Corporate HR, Unit HR Heads, Hospital CEOs / Unit Heads, Operations, Nursing Administration, Clinical Heads, Finance, IT, Recruitment, Payroll, Quality, and Training teams.
- External: HRMS vendors, recruitment partners, background verification agencies, and implementation consultants.